Grab

Business Process Excellence Assistant Manager

Recruiter
Grab
Location
Jakarta (Gama Tower)
Salary
Flexible benefits package
Posted
24 Nov 2020
Closes
03 Dec 2020
Ref
R-2020-11-0055
Approved employers
Approved employer
Job role
Business analyst
Contract type
Permanent
Hours
Full time
Experience level
Qualified accountant

Job Description:

Get to know the Role:

  • Lead multiple process improvement projects with direct contact with senior executives in the organization.
  • Facilitate quality and change management processes
  • Perform business process mapping & analysis
  • Serve as a the principal adviser for Grab for all departments
  • Partner with the leadership team to select improvement areas and build a robust improvement strategy, integrate recommendations with other programs and initiatives.

The day-to-day activities:

  • Conducting action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.
  • Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.
  • Identify the best process to be mapped with the system to improve productivity of the team.
  • Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.
  • Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibilities.
  • Develop guidelines for process improvement initiatives
  • Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.
The must haves:
  • Bachelor or Master Degree in Business Administration, engineering, or relevant
  • At least 5 years of experience in Project Management working with across multiple business units stakeholders.
  • Strong process improvement experience
  • Strong exposure to strategic problem solving and root cause analysis methodologies in multi business operations.
  • Experience in data analytics, using Excel, Tableau
  • Must have a strong passion in driving continuous improvement.
  • Must possess high integrity
  • Strongly Skilled in process flow documentation and literature.
  • Excellent communication and interpersonal skills
  • Strong organization skills and attention to detail
  • Individual Contributor Role.

For further information, and to apply, please visit our website via the “Apply” button below.

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