Business Process Excellence Assistant Manager

Jakarta (Gama Tower)
Flexible benefits package
24 Nov 2020
03 Dec 2020
Approved employers
Approved employer
Job role
Business analyst
Contract type
Full time
Experience level
Qualified accountant

Job Description:

Get to know the Role:

  • Lead multiple process improvement projects with direct contact with senior executives in the organization.
  • Facilitate quality and change management processes
  • Perform business process mapping & analysis
  • Serve as a the principal adviser for Grab for all departments
  • Partner with the leadership team to select improvement areas and build a robust improvement strategy, integrate recommendations with other programs and initiatives.

The day-to-day activities:

  • Conducting action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.
  • Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.
  • Identify the best process to be mapped with the system to improve productivity of the team.
  • Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.
  • Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibilities.
  • Develop guidelines for process improvement initiatives
  • Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.
The must haves:
  • Bachelor or Master Degree in Business Administration, engineering, or relevant
  • At least 5 years of experience in Project Management working with across multiple business units stakeholders.
  • Strong process improvement experience
  • Strong exposure to strategic problem solving and root cause analysis methodologies in multi business operations.
  • Experience in data analytics, using Excel, Tableau
  • Must have a strong passion in driving continuous improvement.
  • Must possess high integrity
  • Strongly Skilled in process flow documentation and literature.
  • Excellent communication and interpersonal skills
  • Strong organization skills and attention to detail
  • Individual Contributor Role.

For further information, and to apply, please visit our website via the “Apply” button below.

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