DBS Bank Ltd

AVP, Technical Business Analyst, Group Consumer Banking and Big Data A

DBS Bank Ltd
Competitive salary
23 Nov 2020
26 Nov 2020
Approved employers
Approved employer
Job role
Business analyst, CFO
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Identifying and documenting requirements in form of customer journeys and user stories
  • Work with business stakeholders in requirement prioritization and rationalization
  • Maintain technical awareness at a level where alternatives can be analysed, modelled and classified according to technical feasibility and non-functional characteristics
  • Work with internal and external product teams in finalizing solution to meet the requirements
  • Take responsibility as needed for the detailed specification and modelling of recommended solutions
  • Apply available standards, methods and tools in an intelligent and effective way and produce a consistently high standard of documentation
  • Exhibit values and principles of an agile mindset
  • Responsible for organizing product training
  • Coordination across teams / platforms, ensuring project requirements are understood by the teams and solution meets the requirements
  • Assist users in defining acceptance criteria for testing
  • Highlighting capability gaps to respective team/tribe/ function leads
  • Effectively communicate with team members and stakeholders in a timely and clear fashion.
  • Identify and resolve issues and conflicts within the program and project management community
  • Manage and communicate effectively with domain leads


  • 8+ years of experience in consumer finance products (including credit cards and unsecured lending)
  • Proven expertise and experience of analysing, defining and articulating complex problems across strategic business systems, process and data areas of work
  • Experience of defining and documenting process workflows for system implementation
  • Experience in design, and mainframe development is preferred
  • Prior experience on applications analysis, design and development, on Unsecured Leading applications such as credit card acquiring, and issuing is a MUST. Knowledge of cards application like VisionPLUS, and IST is a plus
  • Excellent presentation, analytical and articulation skills
  • Experience of facilitating workshops and working with both external vendors and internal stakeholders
  • Proven experience with business and technical requirements analysis, business process modelling/mapping, methodology development, and data modelling
  • Self-starter and extremely hands on in the management of projects
  • Proven leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value
  • Able to manage and work with internal stakeholders, and vendors
  • Ability to apply general organizational knowledge of the business and systems processes in problem analysis is required
  • Must possess strong leadership skills and generate enthusiasm among stakeholders
  • Ability to work independently with users to define concepts, under direction of project managers is required
  • Must possess strong analytical, organizational and product management skills
  • Ability to communicate difficult sensitive information tactfully is required. Must possess excellent verbal and written communication skills
  • Ability to interact professionally with a diverse group, executives, managers, vendors and subject matter experts is required
  • Preferred technical experience in mainframe

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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