Qual Assurance Supervisor

Description

JOB DESCRIPTION:

• Develops, modifies, applies and maintains quality evaluation and control systems and protocols for testing software.
• Collaborates with engineering teams and federal certification testing departments to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of software applications.
• Designs and analyzes inspection and testing processes, mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess control and manage risks of product quality and determine the responsibility for products or materials that do not meet required standards and specifications.
• Audits quality systems for development acceptance criteria (parameters based on product result).
• May undertake root cause analysis of incidents requiring corrective action.
• Ensures that corrective measures and deviation meet acceptable reliability standards and that documentation is compliant with requirements.
• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.
• May be certified in lean and six-sigma quality methodologies and utilize quality tools to help drive continuous improvement.
• Assigns work processes and tasks to QA staff for proper testing and support.
• Understands the key features and components of manual vs automation testing and the implementation of both.
• Has successfully executed Blackbox, white box, and smoke testing and can articulate these testing strategies to both leadership and staff.
• Implements best practices and processes where necessary to maximize efficiency and client satisfaction.
• Experience with and ability to manage a Quality Assurance unit within a SAFe agile methodology framework.

*Note: It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee.

LEADERSHIP AND MANAGEMENT:

• Directly supervises individual contributors (skilled technicians, administrative support) and/or entry level professionals (accountants, entry-level engineers)
• Reallocates resources when necessary to maximize support for upcoming development pipeline releases.
• Maintains progress reports and other reporting details about current completed, pass/fail, and "to be executed" testing statistics for a given release.
• Ability to work side by side with development teams and their leadership to successfully coordinate and execute a positive QA testing strategy that covers all necessary areas of a given release including regression testing without compromising quality standards.

SCOPE:

• Receives assignments in the form of objectives with goals and the process by which to meet goals.
• Provides direction to employees according to established policies and management guidance.
• Administers company policies that directly affect subordinate employees.
• Recommends changes to unit or sub-unit policies.
• Management reviews work to measure meeting of objectives.

PROBLEM COMPLEXITY:

• Administers and executes policies, processes, and procedures that affect subordinate employees and the workflow of the work unit. Leads daily operations of work unit.

IMPACT:

• Decisions impact work unit operations.
• Erroneous decisions or recommendations or failure to achieve results might cause delays in schedules and require the allocation of more people and financial resources.

LIAISON:

• Interacts internally primarily with subordinates and other supervisors.
• External interactions are typically with suppliers, vendors and/or customers.
• Primary purpose of liaison is information sharing and basic problem resolution.

Qualifications

TYPICAL EDUCATION AND EXPERIENCE:

• Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience
• Relevant experience may substitute for degree.