Business Analyst - Deloitte Managed Solutions
- Recruiter
- Deloitte Australia
- Location
- Sydney, New South Wales, Australia
- Salary
- Competitive salary
- Posted
- 23 Nov 2020
- Closes
- 24 Nov 2020
- Ref
- 572687610
- Approved employers
- Approved employer
- Job role
- Business analyst, CFO
About the team
The financial services industry is facing significant headwinds responding to misconduct which has resulted in a loss of customer trust and reputational damage. Organisations have responded by setting up large scale remediation programs and at Deloitte we run our remediation programs through the Deloitte Managed Solutions (DMS) practice.
Our objective is to assist clients who have operational processing challenges: typically, the need to undertake a large-scale remediation project in short timescales, whilst maintaining high quality and at a cost-competitive price. We have extensive experience in designing, implementing and managing high quality, cost efficient remediation programmes and complaint handling operations of all sizes.
What will your typical day look like?
Enough about us, let's talk about you. You are someone with:
Why Deloitte?
At Deloitte we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.
Next Steps
Sound like the sort of role for you? Apply now.
By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients and candidates with a consistent and exceptional Deloitte experience globally. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
The preferred candidate will be subjected to background screening by Deloitte or its third party provider.
The financial services industry is facing significant headwinds responding to misconduct which has resulted in a loss of customer trust and reputational damage. Organisations have responded by setting up large scale remediation programs and at Deloitte we run our remediation programs through the Deloitte Managed Solutions (DMS) practice.
Our objective is to assist clients who have operational processing challenges: typically, the need to undertake a large-scale remediation project in short timescales, whilst maintaining high quality and at a cost-competitive price. We have extensive experience in designing, implementing and managing high quality, cost efficient remediation programmes and complaint handling operations of all sizes.
What will your typical day look like?
- Key liaison between project engagement teams and technology teams to ensure that the business requirements are captured, understood, and produce the agreed outcome. BA will also coordinate investigations, corrective actions and improvement initiatives.
- Work closely with the Engineering teams to problem solve, test system changes and hand over any system defects that need further investigation.
- Accurately document (and prioritise) the identified business requirements and use this information to create system and/or functional specifications.
- Provide end user support for business systems and coordinate testing for business system upgrades.
- Planning and conducting requirement gathering through the different techniques
- Investigates problems and develops recommendations for resolution
- Development of Customer Journey Maps and Business Process Maps using appropriate tools and techniques.
- Report at daily stand-ups & help remove any blockers
- Assist the Project Team/Manager with any Change, Communication, Training needed
- Contribute to the development of project plans (e.g. implementation plans, specifications, change management, user acceptance testing, training) to facilitate the successful achievement of business initiatives and strategic goals.
Enough about us, let's talk about you. You are someone with:
- Bachelor Degree - likely STEM.
- Minimum 5 years' experience in professional services, financial services or relevant industry.
- Able to contribute to solutions architecture development or design.
- Experience in working as part of an Agile (Scrum) team would be preferred.
- Demonstrated success in creating and managing artefacts as part of a previous role.
Why Deloitte?
At Deloitte we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.
Next Steps
Sound like the sort of role for you? Apply now.
By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients and candidates with a consistent and exceptional Deloitte experience globally. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
The preferred candidate will be subjected to background screening by Deloitte or its third party provider.