Citibank

ISG Services Business Analyst

Recruiter
Citibank
Location
Belfast, Belfast, United Kingdom
Salary
Competitive
Posted
20 Nov 2020
Closes
16 Jan 2021
Ref
20222840
Approved employers
Approved employer
Job role
Accountant
The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies and operational processes which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

The newly-formed ISG Services Cross FunctionalBusiness Analysis team specializes in aiding wide-reaching programs by facilitating communication and establishing structured program governance to ensure alignment of the program's sub-streams. The team also provides business analysis services for projects that require insight and data knowledge from multiple systems. Both specializations involve communication with multiple teams, managing complex dependencies, and the ability to quickly collect and organize information to report on program progress or to provide complete business analysis.

Job Description

  • Manage multiple business analysis projects at the same time across several teams
  • Serve as the "translator" between requirements provided by the business and the detailed logic that Technology will need to implement
  • Collect requirements and structure information, system flows, current state dependencies
  • Communicate closely with business partners to further define requirements
  • Independently query data from multiple relational databases to validate requirements
  • Work closely with IT and Operations partners to granularly define requirements and create systemic and/or manual processes to satisfy the defined requirements
  • Perform analysis activities with the goal of generating logical solutions to existing problems or enhancements, identifying data quality issues, automating manual processes, etc.
  • Create and manage project plans across complex cross functional teams
  • Aid in project management requirements & in generation of project reporting, including some PTS-W required documentation and reporting
  • Generate presentations for very senior stakeholders on program status in collaboration with the ISG teams
  • Work closely with execution, operations and stakeholders to satisfy project deliverables and milestones within the provided deadlines
  • Will work with optimizing various ICG operations processes but is expected to have a focus on KYC process improvements


  • Required Skills

  • College degree, specialized training or equivalent work experience
  • Greater than 3 years of relevant work experience
  • Data oriented with an excellent attention to detail
  • Experience working with financial data and have a good understanding of financial instruments
  • Experience in an analytics or development role utilizing relational databases with SQL
  • Experience working closely with IT and development teams
  • Advanced knowledge of MS Office, especially Excel and Visio
  • Experience/understanding of business process reengineering and business modeling concepts, business systems development and analysis
  • Experience working closely with IT Project managers and development teams
  • Strong analytical skills and writing skills, to include solid experience in writing functional and technical specifications
  • Strong teamwork skills in a small local setting, as well as across different geographic locations
  • Must possess good communication skills with the ability to be assertive
  • Ability to communicate and summarize detailed analytical findings for senior management
  • Ability toproducehigh quality work while under pressure
  • Python experience is a plus
  • Experience with Banking KYC Operations is a plus


  • Job Family Group:

    Technology

    Job Family:

    Applications Development

    Time Type:

    Full time

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