MSFS, Senior Investor Services Rep, Associate

Dublin, Ireland
Not disclosed
19 Nov 2020
11 Dec 2020
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant


Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Morgan Stanley Fund Services (“MSFS”) is a hedge fund administration business supporting the accounting and investor servicing needs of its hedge fund clients.  The headquarters of the business are located in Purchase, New York, and other offices are maintained in Dublin, Ireland; London, England; Glasgow, Scotland; and Mumbai, India. 

The Investor Services team is charged with providing a best in class service to both our clients and their investors. The role of an Investor Services Representative is key to meeting this goal.

Key Responsibilities:

  • Providing day-to-day investor services to both the Fund Manager and the investors in the fund.
  • Meeting the delivery of services to clients against a pre-agreed service level agreement.
  • Keeping line management appraised of operational issues in a timely manner
  • Act as a primary contact point to the fund manager for investor related information.
  • Provide authorised parties with copies of fund investment documentation.
  • Open new investor accounts & processing investor transactions, ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
  • Process the cash movements associated with investor activity.
  • Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
  • Qualifications

  • Prior experience in an Investor Services related role is preferred.
  • Knowledge of Hedge Fund processing is a strong advantage
  • Strong knowledge of Fund related regulation & AML Controls
  • Prior experience in working with clients is mandatory
  • Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
  • An ability to work under pressure and an ability to cope with increased work loads at month-end.
  • An ability to work as part of focussed team.
  • An ability to work as part of a global, distributed team.
  • An ability to use key financial systems and other IT tools.
  • A third level qualification / college degree – preferably in a business or numerical discipline.
  • Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

    Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

    Given the continued spread of COVID-19 (coronavirus), all interviews will be conducted by phone or virtual connection to protect our candidates and employees

    For further information, and to apply, please visit our website via the “Apply” button below.

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