Shell Business Operations

Associate - Credit Cash Appl Alloc

Krakow (City)
Not disclosed
16 Nov 2020
16 Dec 2020
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

The purpose of this role is to ensure the proper handling and accounting of payments from 3rd party customers through the identification of customer and possible need for allocation into the right invoice.

Responsible of handling all incoming cash coming from customers through the various payment methods in which we offer (cheque, Direct Debit, Bank transfer,etc.).

To ensure that bank balances are sub-ledger accounts of customers are balanced.

To ensure that cash application is completed in an accurate and
timely manner in accordance with Downstream Credit Manual

Principal accountabilities:

Validates completed Direct Debit Instructions and run daily reports
from bank for any missing Direct Debit Data.
Responsible for ensuring timely reversal of Direct debit rejection as well as returned cheques whilst following up with relevant stakeholders.

Allocations of incoming receipts in scope where debt collection is not performed (i.e. Debt Recovery, Corporate accounts where DC sits in CBC, Touchless accounts).

Analyze unidentified missing receipts and communicates directly
with Bank business and other relevant parties to ensure
resolution within prescribed timeline.

Produce details to be input to weekly and monthly control reports
and Manage Information – such as unallocated and unapplied cash details
Ensure performance metrics are met and performs the monthly reconciliation of General ledger accounts

Ensuring that all debit and credit balances on customer’s accounts statement is worked to conclusion through either payments or adjustments, for those accounts where there is no assigned Debt Collectors

Performing and owning the Blackline (reconciliation) process

Special challenges:

Applies knowledge and understanding of banking process in resolving complex issues arising from various modes of receipts.

Completion in a timely manner of internal/external periodical and ad-hoc audit requirement


  • Communication - can communicate with confidence and clarity, both written & verbal

  • Language: English proficiency is required, local language of covered country is not required but would be an asset

  • Organized - ability to prioritize workload within time constraints. Excellent time management is required and working to strict deadlines.

  • Analytical - ability to gather information, articulate, interprets data, solve problems, and make decisions.  Has attention to detail.

  • Demonstration of excellent Customer Focus Skills

  • Knowledge of SAP/Horizon is an asset

  • Proficient IT skills  especially Excel e.g. Vlookup, Pivot, Macro


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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