Associate - Credit Cash Appl Alloc
The purpose of this role is to ensure the proper handling and accounting of payments from 3rd party customers through the identification of customer and possible need for allocation into the right invoice.
Responsible of handling all incoming cash coming from customers through the various payment methods in which we offer (cheque, Direct Debit, Bank transfer,etc.).
To ensure that bank balances are sub-ledger accounts of customers are balanced.
To ensure that cash application is completed in an accurate and
timely manner in accordance with Downstream Credit Manual
Validates completed Direct Debit Instructions and run daily reports
from bank for any missing Direct Debit Data.
Responsible for ensuring timely reversal of Direct debit rejection as well as returned cheques whilst following up with relevant stakeholders.
Allocations of incoming receipts in scope where debt collection is not performed (i.e. Debt Recovery, Corporate accounts where DC sits in CBC, Touchless accounts).
Analyze unidentified missing receipts and communicates directly
with Bank business and other relevant parties to ensure
resolution within prescribed timeline.
Produce details to be input to weekly and monthly control reports
and Manage Information – such as unallocated and unapplied cash details
Ensure performance metrics are met and performs the monthly reconciliation of General ledger accounts
Ensuring that all debit and credit balances on customer’s accounts statement is worked to conclusion through either payments or adjustments, for those accounts where there is no assigned Debt Collectors
Performing and owning the Blackline (reconciliation) process
Applies knowledge and understanding of banking process in resolving complex issues arising from various modes of receipts.
Completion in a timely manner of internal/external periodical and ad-hoc audit requirement
Communication - can communicate with confidence and clarity, both written & verbal
Language: English proficiency is required, local language of covered country is not required but would be an asset
Organized - ability to prioritize workload within time constraints. Excellent time management is required and working to strict deadlines.
Analytical - ability to gather information, articulate, interprets data, solve problems, and make decisions. Has attention to detail.
Demonstration of excellent Customer Focus Skills
Knowledge of SAP/Horizon is an asset
Proficient IT skills especially Excel e.g. Vlookup, Pivot, Macro
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