Director, Client Service,Commercial

Ryan Llc
Dallas, TX, USA
Competitive salary
12 Nov 2020
11 Dec 2020
Job role
Finance director
Experience level
Director, Client Services, Property Tax Commercial Dallas/en-US/RyanCareers/job/Dallas/Director--Client-Services--Property-Tax-Commercial_R0006151/apply
Job Summary:

The Director, Client Services is responsible for communicating the Firms vision and capabilities to the marketplace and engaging clients and prospects in a consultative manner to provide customized solutions for the total tax function. Responsibilities include expanding and cross-selling within client relationships and researching, initiating, and developing new business relationships for the Firm by targeting qualifying prospects for all Firm service lines. This role may be regionally based and may support multiple Ryan Principals.

Duties and responsibilities, as they align to Ryans Key Results

  • Create a positive team experience.

  • Meets with prospects regarding potential engagements
  • Identifies, researches, and pursues prospects to generate new business for the Firm
  • Builds and maintains key relationships with significant Firm prospects
  • Makes cold calls and maintains contact with prospects and clients through telephone, e-mail, and mail
  • Pursues tax/geography/industry-specific issues with prospects based on information provided by Firm Principals and Practice Leaders
  • Coordinates sales efforts with Firm Principals and Practice Leaders in order to perform joint-selling activities
  • Provides support to Principals in deal negotiations, contract development, and due diligence
  • Understands service-line offerings with sufficient depth to be able to discuss service-line offerings with prospects
  • Utilizes Internet tools (i.e., OneSource) to research opportunities for prospects and clients
  • Stays current on tax issues that may create sales opportunities with prospects and clients
  • Maintains an understanding of the Firms active alliance partners products and service lines in order to sell alliance partner services to prospects and clients, if appropriate
  • Maintains entries in the Firms Prospect Register and/or Microsoft® CRM
  • Attends tax conferences, both local and national, in order to generate new leads of qualified prospects
  • Develops responses to requests for proposals
  • Generates necessary documentation to assist in deal closing (presentations, engagement letters, etc.).

  • Assists with other projects as needed.
  • Performs other duties as assigned.

Education and Experience:

Bachelors or Masters degree or equivalent with six to eight years related experience, or equivalent combination of education and experience required.

Computer Skills:

To perform this job successfully, an individual must have basic skills in Microsoft® Excel and Access, intermediate skills in Microsoft® Outlook, and advanced skills in Microsoft® Word, CRM, and Internet navigation and research.

Certificates and Licenses:

Valid drivers license required.

Supervisory Responsibilities:

This job has limited supervisory responsibilities, including training and carries out supervisory responsibilities in accordance with the Firms policies and applicable laws.

Work Environment:
  • Standard indoor working environment.
  • Occasional long periods of sitting while working at desk.
  • Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
  • Independent travel requirement: 50%+.

Equal Opportunity Employer: disability/veteran
Posted 2 Days AgoFull timeR0006151
Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the worlds most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Equal Employment Opportunity/Affirmative Action/Accommodation

Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law.

It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable commodation in order for you to perform its essential functions.

Click to view the entire EEO poster and supplement.

*Notice to Canada Candidates In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*.

Ryan recognizes and is committed to compliance with the new General Data Protection Regulation (GDPR) promulgated by the European Union (EU). Please access our Privacy Notice in relation to this at the following . Please access our Personal Data Protection Policy at the following .