Senior IT Business Analyst (1 Year FTC)

The Sage Group PLC
Newcastle, Tyne and Wear, United Kingdom
05 Nov 2020
04 Dec 2020
Job role
Job Title

Senior IT Business Analyst (1 Year FTC)


People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!

Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good... and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what's right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.

Follow us on our social media sites below to join in conversations about career tips, open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

Job Description

In support of Sage's vision, the IT function has moved to a single global operating model. Our mission is to transform the way IT is delivered to customers and colleagues across the world with the emphasis on simplicity, mobility, and efficiency. Business Analysis will be a key element in defining processes utilizing a common delivery framework that produces the right solutions at the right time to advance business system capabilities enabling our colleagues to focus more on our customers and increasing revenue.

The Senior Business Analyst is responsible for engaging with colleagues across Sage to capture, analyse and document requirements for IT requests and projects to uncover the gaps between strategic needs of a business unit, and their abilities to meet those needs, and to drive initiatives to fill those gaps. The Senior Business Analyst will work closely with the Business Analyst Manager, IT and the wider business to ensure that requirements are understood, agreed and will form the basis of execution within IT.

This is a 1 year Fixed Term Contract.

Key Responsibilities

• Works within the IT project framework, educates others on process and works to continuously improve the way in which the IT Business Analyst team work
• Responsible for driving the creation of requirement outputs that provide the clarity for estimating and planning while working within the solution designers and project managers
• Works alongside solution architectures to identify new ideas and improvements to ensure solutions are aligned to Sage's strategy and objectives
• Accountable for continuous improvement of knowledge of analysis frameworks, methodologies and ways of working within the IT Business Analysis function
• Supports IT Business Analysis Manager in delivering the vision for the team
• Collaborates with and works alongside with development, UX, Security and Architecture teams throughout design, development and testing activities to ensure business process requirements are understood and incorporated into solutions
• Provides proactive, effective communication with business and IT stakeholders on regional and global initiatives and understands stakeholder roles, motivation and level of involvement
• Recognizes operational risks and issues across the business, highlights them and take and/or recommends actions to mitigate them along with the project leadership
• Mentors, drives change, help others understand how to enable/support the change and overcome obstacles, and minimize organizational resistance to change
• Continuously builds knowledge of business in class solutions, champions technology innovation and continuous improvement in technology that will enable change and/or improvement of existing business operations to feed into the solution design
• Owns personal development and seek out opportunities for further development




United Kingdom

Office Location


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