IBM

Accountant (Treasury Helpdesk)

3 days left

Recruiter
IBM
Location
Krakow, Poland
Salary
Competitive salary
Posted
29 Oct 2020
Closes
28 Nov 2020
Ref
335521BR
Approved employers
Approved employer
Job role
Accountant, Treasury
Experience level
Qualified accountant
Introduction
As a Finance & Administration Business Associate you'll be a trusted business advisor. You'll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business. You'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.

Your Role and Responsibilities
What makes IBM BTO unique:
  • global communication: want to improve your language skills? We will invest in you!
  • flexibility: employee development matters to us, that's why every vacancy is open for internal recruitment
  • diversity: different nationalities united in one team
  • initiative: have ideas for improvements? We want to hear them!

  • Position Description

  • This is a highly cross functional role, an integral part of Treasury team. A work with a diverse user base of employees and suppliers to solve their most challenging issues spanning the entire process. Utilize our flagship tools to actively support global users. Provide suggestions, enhancements and other process improvements to ensure we are constantly improving the user experience. Love great customer support and are driven to make people rave about their great experiences.

    II. Scope of responsibilities
    • Identify, investigate and resolve intermediate to difficult problems raised by our user base (suppliers and employees).
    • Communicate effectively and timely to resolve issues.
    • Perform basic processing requests
    • Contribute to group success of meeting and/or exceeding operational metrics (SLAs)
    • Improve internal efficiency and customer satisfaction by proactively identifying opportunities to optimize existing or new processes and tools
    • Collaborate with global set of team members also working on treasury processes
    • Provides end to end excellent customer service


    We guarantee you:
    • job contract
    • the opportunity to participate in training and language courses
    • an extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
    • an induction training that will allow you to smoothly transition into your new role


    Required Technical and Professional Expertise
    • BA/BS degree (In lieu of degree, relevant skills or equivalent experience)
    • Minimum 6 months relevant work experience in a call center, customer support, or help desk role
    • Strong soft skills including proven ability to turn frustrated customers into happy customers, and communicate to employees at all levels within the organization
    • Excellent communication skills including full working knowledge of written and spoken English
    • Experience working with finance or accounting-related products, experience in Treasury would be a strong asset
    • Attention to detail with the ability to effectively multitask and work independently
    • Experience with Google Docs suite of products nice to have
    • Previous experience with a major service ticket or incident management system (i.e. Remedy, Track-IT) is a plus


    Preferred Technical and Professional Expertise
    • Additional languages are a plus


    About Business Unit
    IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

    Your Life @ IBM
    What matters to you when you're looking for your next career challenge?

    Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

    Impact. Inclusion. Infinite Experiences. Do your best work ever.

    About IBM
    IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

    Location Statement
    For additional information about location requirements, please discuss with the recruiter following submission of your application.

    Being You @ IBM
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Key Job Details
    • Country: PL
    • State: MALOPOLSKIE
    • City: Krakow
    • Category: Finance
    • Required Education: Bachelor's Degree
    • Position Type: Early Professional
    • Employment Type: Full-Time
    • Contract Type: Regular
    • Company: (0855) IBM BTO Business Consulting Services Sp.z.o.o.
    • Req ID: 335521BR
    • Travel Required: No Travel
    • Location: Krakow, MALOPOLSKIE PL

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