Business Analyst (Manager/ Senior Manager), WINS PO

Singapore, Singapore
Competitive salary
28 Oct 2020
29 Oct 2020
Job role
Business analyst, CFO
Experience level
Agency: Ministry of Manpower
Job no.: 528447
Work type: Permanent/Contract
Location: Singapore
Categories: InfoComm, Technology, New Media Communications, Economics/Statistics, Engineering, Customer Service, Statistics

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore's workforce and workplace practices have to remain adaptable. MOM's policies help enhance the workforce's profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.

A. Responsibilities:

WINS PO is developing and implementing a new Work Pass Integrated Systems (WINS) using Agile software development methodology.

We invite interested applicants who are passionate about change and transformation to join WINS PO as Business Analysts (BA) and take on the exciting and challenging roles of designing, developing and implementing our new WINS online service.

As a WINS BA, you will:
  • Work with internal and external stakeholders and act as the principal touch point between them and the development and design team
  • Research and investigate user needs and processes, ideate and recommend improvements
  • Prepare mock-ups to communicate, test and refine concepts with stakeholders through an iterative process
  • Document, validate and clarify the system requirements supporting the defined business processes in user stories form
  • Improve usability, accessibility and interaction with the product to enhance user satisfaction.
  • Lead and support product show case and provide feedback to the development team
  • Support testing of build system, validate automated acceptance tests, manage formal User Acceptance Testing (UAT) including tracking of defect rates

B. Requirements:
  • Tertiary education in any field or relevant experience e.g. Software engineering, IT and/Business Analysis
  • Preferably with background in User Experience or Interaction Design
  • Have experience working with Agile development process
  • Good analytical, writing, communication and interpersonal skills
  • Be a team player and able to work in a fast paced and open environment
  • Have an eye for details and patterns
  • Able to multi-task, take initiative and work independently with multiple stakeholders

Advertised: 09 Oct 2020
Applications close: 01 Nov 2020

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