2021 Summer Intern - Business Analyst

Recruiter
Spectrum
Location
Maryland Heights, Missouri, United States
Salary
Competitive salary
Posted
27 Oct 2020
Closes
28 Oct 2020
Ref
268669BR
Job role
Business analyst, CFO
Experience level
Entry level, Internship
At A Glance
You are a motivated rising Senior with a 3.0 GPA or higher seeking a degree in one of the following majors from one of the universities/colleges listed below:

Major: Computer Science or Business Administration
School: UNC - Webster University, University of Missouri S&T, University of Missouri-St. Louis

This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It's a full-time, 10-week commitment from June 2, 2021 through August 6, 2021.

Benefits include professional development sessions, networking opportunities, and mentorship.

Spend a productive summer with Spectrum
You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp. Our internships are designed to provide first-rate, hands-on experience in the telecommunications industry. We offer opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting. We'll connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé. The mentorship opportunities and proximity to leadership are benefits with far-reaching potential in your professional education.

It's about learning and growing
This is a paid, full-time internship experience that offers exposure to real-world business. As a Spectrum Intern, you'll be essential to two teams - your respective department and your Intern peer group. Partner with other accomplished and dedicated interns on research and cross-functional projects. You'll have an opportunity contribute real value and meaning to the larger organization.

Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, webinars, community service, and final presentations. As part of a peer community, you'll contribute to cross-functional group projects, and should be ready to take on new projects as they come up.

What you can expect in this role
Agent Operating System Project: build predictive & contextual call flows for agents to handle common call drivers (Can't Connect to Internet, Issues with Self Install, Bill Increase Problems, etc.)

Here's what it takes to get started
Skills and experience required for this role include:
  • Advanced Microsoft Excel (Macros, V Lookup, Pivot Tables, Formulas, Charts)
  • Intermediate Microsoft PowerPoint
  • Ability to travel locally to Spectrum Intern development events and activities throughout the program
  • Housing and transportation; these are not provided by Spectrum
  • Strong analytic skills
  • Strong organizational skills
  • Strong communication skills (oral and written skills)
  • Works well in a team environment
  • Works well independently
  • Strong analytical and problem-solving skills
  • Project and time management skills
  • Be a motivated self-starter