Business Analyst - Order to Cash

Recruiter
Genpact
Location
Bangalore, Karnataka, India
Salary
Competitive salary
Posted
27 Oct 2020
Closes
04 Nov 2020
Ref
CPG016377
Job role
Business analyst, CFO
Sector
Banking and financial services, Global business services and outsourcing
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Business Analyst - Order to Cash (Stock Management Specialist)

In this role of the Stock Management Specialist is to check orders for stock allocation and generate deliveries. The person needs to be proactive in managing communication with internal functions regarding stock availability, prioritization, reserve & ration and stock book-ins. Perform regular and above all pro-active stock management activities to ensure the best possible service to our customers.
Key Accountabilities Stock Management
  • Manage tools (Quota's, Allocations, Reservations, material substitutions, plant determination, etc.)
  • Stock Management Reports
  • Maintain reason codes for non-supply related issues
  • Review the Dispatch Rate results for the accuracy of reported losses.
Proactive Stock Management and Allocation
  • Review stock availability for all products
  • Mitigate identified out of stock risks
  • Apply allocation tools, based on agreed business rules, where mitigation is not possible.
  • Collaborate with the relevant planning team for managing reserve and ration of stocks at risk.
  • Proactively communicate to the Customer Facing specialists, Vendor Replenishment Planners & Customer Service Manager, so they can proactively manage with Customers
Regular Stock Management
  • Confirm order quantities and generate the delivery
  • Prioritize order delivery generation following CD prioritization rules
  • Manage the shortage and establish prioritization based on predefined rules
Order Management
  • Identify errors in order quantities and discuss with Vendor Replenishment Planners for resolution of the problem.
  • Route communication between CS organization and 3PLP to manage order modifications and cancellations when a delivery is already built.
Qualifications we seek in you Minimum qualifications
  • Managing communication with Customers
  • Experience in Customer Service or Supply Chain
  • Ability to challenge the status quo
  • System proficiency
  • Communication skills
Preferred qualifications
  • Excellent communication and presentation skills
  • Strong influencing skills and interpersonal skills
  • Strong analytical skills and attention to detail
  • Strong team dedication and results delivery orientation
  • Strong experience in Supply Chain or Customer Development
  • Basic understanding of SAP & Excel
  • Good understanding of Unilever product range
  • Able to navigate through PowerBi reports

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