AVP5 (FLF Business Analyst) - OSPL - Global Markets and Connectivity

Singapore, Singapore
Competitive salary
23 Oct 2020
24 Oct 2020
Job role
Business analyst, CFO
Job Description

Roles and Responsibilities:
  • Provide day-to-day system support to new and existing Forex (FX) clients in areas of systems connectivity, API integration, support business with installations and monitoring of system stability performance
  • Manage all incoming enquiries and system issues reported, troubleshooting on the desk and incident tracking to resolution
  • Manage vendor relationships and Client IT team for any system related matters and new implementations
  • Engage Group Legal, Compliance and any relevant departments for review of new contracts and service discussions with vendors
  • Monitor project timelines and milestones in accordance to the project goals and deliverables for the FX business
  • Maintenance of key business IT procedures and perform UAT testing for FX platform enhancement
  • Onboard new Outsourced Vendors and perform Outsourcing Due Diligence Review of the existing Outsourced Vendors on an annual basis to ensure compliance to regulatory and business procedures (e.g. RCSA, RRSA and CSA assessment)
  • Liaison for both internal and external audits on Business and IT, as well as handle information requested by Regulators, Exchanges and Auditors
  • Handle all system payments relating to the FX Business
  • Prepare system reports and slides for management reporting or meetings
  • Also provide support of other BAU activities of the department as and when required

Reporting to:
  • Head of Digital Business

  • Proficient with FX systems and knowledge of the FX business would also be strongly preferred
  • Excellent analytical skills with an ability to resolve issues independently
  • Meticulous yet able to multi-task and cope with changes and diversity in a fast-paced environment
  • Good stakeholder management and interpersonal skills
  • Possess initiative, drive, and ability to work independently and be a good team player
  • Good communication skills in written and verbal, able to work under stress in the FX environment
  • Degree holder or above, preferably with a major in Business or Finance IT or Computer Science, or equivalent

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