Senior IT Business Analyst

Employment Type
Permanent

Closing Date
22 Nov 2020 11:59pm

Job Title
Senior IT Business Analyst

Job Description

Telstra is Australia's leading telecommunications and technology company, with operations in more than 20 countries, including in India where we've launched our new Innovation and Capability Centre (ICC) in Bangalore.

We're combining innovation, automation and technology to solve the world's biggest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more. Join us on this exciting journey, and together, we'll reimagine the future.

Our Software Engineering teams are building a new platform to support Microservice APIs, developed by our teams of developers spread across the globe. We're using industry leading technologies and design principles to encourage best practice application design / development and operation, such as automation and CI/CD.

As Senior IT Business Analyst, you thrive on applying analytical thinking to anticipate and resolve complex issues and drive solution development. You secure the buy-in and input from diverse stakeholders and teams to define and scope business problems that enable the technical capability teams to successfully deliver value, achieve mission outcomes and maintain a high standard of operational performance.

In this role, your key responsibilities are...

• Leverage deep technical domain skills and expertise to conduct technical impact and gap analysis, design and research, working as part of a technical capability team in one or more missions to enable mission design and delivery, and as part of capacity planning and lifecycle management activities.
• Collaborate with diverse stakeholders (the team, product owners, technical product owners, solution designers and solution owners, as well as component teams' DevOps engineers, testers, and technical writers) to analyse business needs, develop and document both functional and non-functional specifications/stories, model workflows, model data, clarify business rules and acceptance criteria to enable capability teams to successfully deliver value and mission epics.
• Apply analytical thinking during iterative analysis, development and testing activities, to provide input and anticipate and resolve issues in the identification, reporting and closing of gaps in acceptance and feasibility.
• Work with the team and technical product owners to break down work into epics, features, stories, and specifying acceptance criteria, when working in agile teams, to enable the effective planning and delivery of work.
• Provide subject matter expertise in specific functional or technical domains for assigned technical capability teams to drive solution development and/or resolve problems within the team.
• Collaborate with the team to define and measure delivery and operational performance metrics and provide input to the wider team for capability performance, growth and learning.
• Synthesise and share knowledge of emerging technology trends, innovations and disruptions, preparing tailored analysis to define and deliver reusable components and capabilities.
• Use your strong communication skills to gain buy-in and input from stakeholders and teams, into continuous improvement and ways of working.

To be successful in the role, you must have...

• Degree level IT qualifications in Software or Systems Engineering
• Minimum of 10 years' experience as a business analyst with deep technical telco domain skills and expertise to conduct technical impact and gap analysis, design and research, working as part of a technical capability team in one or more missions to enable mission design and delivery, and as part of capacity planning and lifecycle management activities
• Proficient in Agile framework / Scrum practices
• Good understanding of data migration
• Has the ability to facilitate discovery sessions across multiple teams
• Can create excellent capabilities with the assistance of Product Owner
• Experience in SQL programming and multi-tenant database
• Capable in doing process documentation and workflows
• Have a high level of problem solving and interpersonal skills
• Strong written and oral communication skills

Our people in India will be at the forefront of technological change as they work collaboratively with, and learn from, world-class experts and have access to the latest training programs and insights for their field.

Alongside your work on leading edge projects, working with us means you'll have access to company perks and benefits that'll reward you for the great work you do. We're growing, fast, and for you that means many exciting opportunities to develop your career with us at Telstra.

Interested?

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers - your next step is to apply!

We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex