Business Analyst
- Recruiter
- TAL Services Limited
- Location
- Australia
- Salary
- Competitive salary
- Posted
- 22 Oct 2020
- Closes
- 24 Oct 2020
- Ref
- R-8499
- Job role
- Business analyst, CFO
- Sector
- Accounting - Public practice
Welcome to This Australian Life.
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.
TAL needs people who represent our diverse Australian community. People who embrace our spirit and inspire confidence in their colleagues, customers and community. People who are passionate about making the most of the choices and options we provide. People who do what's right, aim high, and work smart.
About the Opportunity
This role is responsible for providing business and initiative support to TAL's Group Life Stakeholders by developing innovative and proactive business and digital solutions, managing system changes, daily support activities and detailing documentation on new or changed processes and technologies
In this role you will be responsible for:
About You
To be successful in this role you will have:
Work is a big part of this Australian life, and we work hard to make it one of the best parts. We want our employees to work in ways that suits their life and the nature of their role, so they feel able to meet their work life commitments and support their wellbeing. Everyone's welcome to work for us - regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with.
We know it's the people we work with and experiences we share that make work meaningful and fulfilling, and we'd love for you to be part of it.
You don't have to be an artist, adventurer, doer or dreamer, but it really helps.
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.
TAL needs people who represent our diverse Australian community. People who embrace our spirit and inspire confidence in their colleagues, customers and community. People who are passionate about making the most of the choices and options we provide. People who do what's right, aim high, and work smart.
About the Opportunity
This role is responsible for providing business and initiative support to TAL's Group Life Stakeholders by developing innovative and proactive business and digital solutions, managing system changes, daily support activities and detailing documentation on new or changed processes and technologies
In this role you will be responsible for:
- Act as a SME and contact point for client issues and change requests
- Assist with Pre-Sales/Account Management activities by showcasing Digital Solutions owned by the team.
- Analyse current business practices and processes, identifying improvement and transformation opportunities to improve customer service, reduce operating costs, speed of implementation, elimination of waste
- Collaborate with stakeholders (IT, Administration, Product) on delivering value to our joint clients, being seen as a subject matter expert and valued consultant.
- Recommend and develop system improvements, articulating the commercial benefits to the business and estimated time / effort / cost of delivering the improvements
- Develop and maintain Business Requirements, Process Design document with all requirements being clearly and specifically documented and traceable through the Development Life Cycle
- Ensure initiative risks and issues are current and clearly identifiable and traceable
- Co-ordinate, execute and participate in workshops (both internally and externally)
- Assist in the upkeep and maintenance of core administration, underwriting and claims systems
About You
To be successful in this role you will have:
- Minimum 5 years' experience in the financial services industry
- Agile methodology qualifications
- BA certifications or qualifications
- Project management certifications or qualification
- Information technology certifications
- Reporting Writing (SQL, BI)
- Experience with API or B2B integration
Work is a big part of this Australian life, and we work hard to make it one of the best parts. We want our employees to work in ways that suits their life and the nature of their role, so they feel able to meet their work life commitments and support their wellbeing. Everyone's welcome to work for us - regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with.
We know it's the people we work with and experiences we share that make work meaningful and fulfilling, and we'd love for you to be part of it.
You don't have to be an artist, adventurer, doer or dreamer, but it really helps.
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