Business Analyst - ICS RMFI

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Within the Information and Cyber Security ("ICS") Transformation and Remediation Portfolio ("TRP"), the ICS Risk Management Framework Implementation ("RMFI) team has been established to successfully implement the new ICS Risk Framework into Business lines and Functions and Regions.

The Business Analyst role is a hybrid assurance/governance project role that has been established to ensure governance rigour across the RMFI Programme. This includes:

• acting as the main interface for any Assurance, Group Internal Audit ("GIA") and Portfolio queries. In addition, lead engagement when external assurance activity is conducted - acting as the main point of contact with internal teams or directly with any external parties as required
• ensuring robust PMO governance controls across the Programme

This role will provide support across Projects within the RMFI Programme and ensure production of high quality output aligned to relevant SCB Polices/Standards. Advice on best practise to support the business to optimise outcomes will also be required. Regular outputs will be presented to senior stakeholders. Key responsibilities include:

Governance:

• Provide support to the Programme Director in assuring the delivery of the ICS RMFI Programme is in line with the Group's Portfolio, Programme and Project Management Policy and Standards, the System Development Framework and other applicable standards applicable to investment delivered change
• Regular status updates including tracking against requirements and Programme forecasts
• Represent ICS RMFI on relevant Governance related working groups. Present progress, issues and solutions and track to closure
• Escalate appropriately to ensure Accountable Executive is briefed and necessary decisions are made in a timely manner

Providing Expert Assurance

• Independently assess capabilities of the Programme across the Project lifecycles including in the areas of data, testing, build and deployment
• Shape the design and delivery of major projects and change initiatives through timely, expert advice, particularly in the implementation phases in order to achieve agreed business outcomes
• Act as an advocate of good practice and 'go to' for the Project leads/teams in developing benefits-led plans, anticipating and mitigating key risks, and ensuring effective decision-making and issue resolution
• Provide expert assessment on an ongoing basis, in direct contact with the Project leads, through weekly governance reporting and as part of specified project phase gate approvals
• Ensure effectiveness of Project Working Groups and Programme Steering Committee

Supporting Delivery

• Ensuring Clarity is up to date including project static, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts. Deliver quality submissions for appropriate governance forums
• Support and apply the refinement of tools, templates and good practice
• Re-planning and prioritising as required to maximise benefits and delivery efficiency

Strategy

• Ensure effective prioritisation and application of best practice
• Identify changes to plan required in terms of additional components, reprioritisation to anticipate and respond to changes

Business

• Partnerships both within and out with the programme team to provide timely and high-quality output
• Build effective relationships and support Programme team in defining remediation activities/solutions to address identified issues

Developing Capability and Supporting Success

• Facilitate the learning from previous project experience by identifying and communicating transferable lessons, helping to embed these lessons, and encouraging best practice

Risk Management

• Support professional and efficient management of Projects, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken
• Support liaison with GIA and any regulatory inspections as required. Provide coordination and process management
• Enhance Programme level assurance capabilities to assure quality and predictability of programme delivery
• Adapting to emerging risks and issues to maximize outcomes. Urgent and timely action for risks and issues which may impair delivery

People and Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations across the Programme and work in collaboration with risk and control partners

Communication

• Regularly share lessons learnt and best practice in a timely manner across the Programme

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group's Values, Valued Behaviours, and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters

Key Stakeholders

• Project Managers and Project Teams
• Programme Director
• Programme Accountable Executive
• Delivery Assurance Team
• Wider ICS TRP team
• Group Internal Audit

Our Ideal Candidate

• University degree and professional certification (such as CIA, CISA, CISSP, or CISM) preferred
• Recognised qualifications/certifications in Project and Change Management (Preferred PMP certification)
• Strong background in Project Management and/or Project Assurance experience within international financial services organisations
• Professional auditors or risk and control specialists preferred with background in Information & Cyber Security
• Experience in either working within or with banking PMO Function
• Knowledge of financial services businesses, processes and controls
• Demonstrates ability to work with limited direction and multi-task without loss of quality
• Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise
• Highly effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers
• Able to influence decision makers and execute decisions efficiently and consistently
• Ability to exercise good judgment and objectivity
• Strong interpersonal skills to foster positive relationships with internal and external stakeholders at appropriate level ensuring open cooperative environment
• Confident and courageous to raise/escalate issues in a pro-active, professional and timely manner
• Must have expert knowledge in understanding and implementing headcount/resource management, financials and cost processes such as forecasts, actuals (including recharges and accruals), etc.
• Must have expert MS Office skills
• Knowledge of Standard Chartered PMS, SDF and other Project and Programme governance policy requirements highly desirable
• Knowledge of project management tools such as Clarity highly desirable
• Up to date with key regulation / developments in ICS Management
• Strong knowledge of the businesses, markets and operations of Standard Chartered Bank and relevant policies, procedures, and processes
• Demonstrate understanding of and commitment to the Group's core values

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.