Technical Treasury Project Solutions Consultant

Corporate Title: Up to Vice President

Location: Bromley

Department: EMEA Client Servicing & Fulfilment

Our EMEA Client Servicing & Fulfilment department seeks a professional Technical Project Solutions Analyst to join their team in Bromley. The EMEA Client Servicing & Fulfilment department is part of the Global Technology & Operations organisation and is responsible for Implementing cash and treasury management solutions for the Bank of America Merrill Lynch EMEA client base

As Technical Project Solutions Analyst you will support End to End Technology for programs and projects while interacting with corporate clients throughout the EMEA region. Role has direct and matrixed execution responsibility across all technology organizations as well as LOB Portfolio/Program Manager on the business side for delivering the program/projects. You'll be joining a dynamic, supportive team, with access to on-going training and opportunities for career development.

As Technical Project Solutions Analyst your main responsibilities will involve:

• Implementing the delivery of Pan-European EDI payments and reporting solutions for our clients. This is a client facing role, for clients across the EMEA region
• Project managing the implementation of technical cash management solutions for EMEA client base. This includes the delivery through Electronic File Delivery, H2H or SWIFT for all BAML supported countries electronic payment/collection types & reporting, using both industry and BAML centric file formats
• Overseeing the delivery and execution of the project in line with agreed delivery timelines, driving the client in order for the Bank to realise new revenue at the earliest opportunity, and to meet client expectation.
• Working in partnership with clients to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines
• Assisting clients with formatting local and cross border files to facilitate a high percentage of Straight through Processing for transactions (payments & receipts).
• Provide consultancy and assistance to Sales and Product Teams to win new business, and in the ongoing development of new services and products.
• Co-ordinating with internal Business Partners as necessary to expedite project resolution

Requirements:

Prospective candidate must be able to demonstrate that their knowledge and skill set would complement and bring added value to the Technical Implementation Team, typically from the following key areas:

• Ability to demonstrate strong experience with client facing roles, both orally and written, to a very high standard, dealing with clients at all levels (from a CEO to an Accounts Payable clerk).
• Ability to navigate and network the Global Sales and Implementation organisation and processes.
• eBanking and eCommerce systems, Global File/Message Networks, the various GBS components that facilitate Payment initiation and Information Reporting services.
• Assist clients with formatting local and cross border transactions to facilitate a high percentage of Straight Through Processing.
• Good working knowledge of the GPS business (both International and US domestic).
• Good organization and project management skills, which will be the key to handling the successful implementation of projects assigned. Focus on quality, creativity and teamwork is a pre-requisite.
• With multiple client projects being coordinated at any one time within the group, strong organization and project management skills will be key in ensuring the success of the projects assigned. A focus on quality, creativity and teamwork are also a pre-requisite.
• Self-motivated to identify and promote new improved processes and procedures, to strengthen risk control and time to revenue.
• Must occasionally be available, sometimes at short notice, to travel as required to meet with clients.

Preferred:

• Experience of working within a global environment
• An understanding of the various clearing systems in Europe and the payment options available
• Basic knowledge of Clients' ERP (Enterprise Resource Planning) and TMS (Treasury Management System) processes.
• An understanding of SWIFT services and XML file formatting
• European language skills desirable, preferably Spanish, French, German, Italian or Portuguese; candidates must be proficient in both verbal and written language skills

About Bank of America Merrill Lynch

Bank of America is one of the world's leading financial institutions, serving individual consumers, small- and middle-market businesses, large corporations and governments with a full range of financial and risk management products and services. Bank of America Merrill Lynch is the marketing name for the global banking and markets businesses.

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