Senior Market Operations Officer

Recruiter
Aegis Business Solutions Limited
Location
Port of Spain, TT
Salary
Competitive salary
Posted
08 Oct 2020
Closes
03 Nov 2020
Ref
119127
Job role
Accountant
Objectives
* To support the department Manager in the efficient functioning of the department
* To ensure accurate and timely preparation and dissemination of trading summaries, reports and information related to Listed Companies to the relevant stakeholders via emails and the Company's website
* To provide excellent customer service ensuring all queries from stakeholders are resolved in a timely manner
* To ensure compliance with all applicable policies, procedures, rules and regulations
* To supervise testing, quality assurance and training on the Electronic Trading System
* To analyze, research and recommend changes to the Stock Exchange's rules, products and business lines;
* To provide information for department budgets and business plans
Key Responsibilities
* Verify and approve memos, trading summaries, reports, information related to Listed Companies, and yield curves to all stakeholders on a timely basis as required (daily, weekly, monthly) via email and the Company's website
* Approve and process put through request (equal or less than one hundred thousand dollars in value) and supplemental share listings
* Review and process put through requests above one hundred thousand dollars in value (including special cases) and new listings
* Verify information for database of all trade statistics. Review all trade statistics and quarterly reports for the Company annual report and as requested by stakeholders
* Ensure proper maintenance of connected parties database for all listed companies and promptly identify any occurrence of disclosure breaches in accordance to the Company Rules
* Draft board notes and review CEO monthly reports
* Liaise with listed companies/securities to ensure that all required information is submitted in accordance with the Rules of the Company
* Liaise, guide and follow-up with all stakeholders on the execution of normal and extraordinary transactions and issue letters to stakeholders for breaches in policies, procedures and rules
* Liaise with other regulators regarding market activity, securities and registered representatives;
* Liaise with the Automatic Trading System (ATS) vendor i.e. Securities Trading Technology (STT) to resolve functionality issues with the system (Avvento, MICS and Crayne)
* Test all changes to and queries on the ATS and supervise changes to the ATS for market related activities
* Guide and liaise with stakeholders through the Initial Public Offering process as it relates to the Company, this includes reviewing the application and draft prospectus;
* Develop and execute training programs for new and existing brokers and traders in order to ensure proper use of the ATS
* Review new applications for licensing as a broker or trader and maintain records for licensed brokers and traders
* Approve monthly invoices and review the invoicing database and assist with preparing the department budget
* Suggest changes to the Company's Rules and operational procedures (process and documents) in order to improve efficiency
* Identify, research, analyze and report on new business opportunities
* Investigate and resolve queries and complaints received from all stakeholders in a timely manner
* Facilitate internal and external education seminars and create/update seminar material
* Assist in the preparation of and Investigate unusual trading activity of listed securities and submit report to Manager, Market Operations or CEO
* Develop subordinate personnel so as to ensure continuity of business and succession/absence planning and supervise contract labour, as required
* Engage and facilitate active cross-training programmes
* Lead special projects
* Assist with the implementation of the Company's market development initiatives
Value Added Performance and Teamwork
* Suggest solutions to problems and changes to procedures to improve efficiency
* Takes responsibility for correcting customer service problems and corrects these problems promptly
* Acts quickly and decisively to resolve any problem that may arise
* Indirectly assists in other areas of the organization, by providing strong support to co-workers, and ensuring workgroup deadlines are met and contributing to a high level of morale
* Leads special projects and achieves completion on time and within budget
Qualifications
* First Degree in Business, Finance, Economics or related field
* Three (3) years working experience in the financial services or securities industry
Knowledge and Other Skills
* Proficiency in MS Excel, Word, PowerPoint;
* Interpersonal and problem solving skills;
* Organizational skills;
* Ability to multitask;
* Ability to work as part of a team;
* Good written, oral communication and report writing skills.

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