Manager - Collections
- Recruiter
- FLSmidth Private Limited
- Location
- Chennai, India
- Salary
- Max 15 Lacs + Addtional Benefits
- Posted
- 30 Sep 2020
- Closes
- 30 Oct 2020
- Job role
- Accountant, Credit control
- Contract type
- Permanent
- Hours
- Full time
- Experience level
- Part qualified, Newly qualified, Qualified accountant
- Manage Collections, Dispute Resolution and Reporting. Responsible for all accounts receivable duties for Key clients.
- Resolve credit balances & delinquent account problems; Responsible for transaction processing and meeting the required productivity target. Handling queries and resolving issues pertaining to invoices.
- Design and Drive Process Metrics, Organizes and maintains up to date financial records.
- Review daily ageing report and address accounts (60+, 90+,360+) days past due,
- Follow-up to ensure all actions are completed in order for payment to be made,
- Continuously work to improve A/R processes through technology or quality improvements.
- Handling daily calls for critical customer in order to bring down the 90+ AR and bad debts.
- Solely responsible for adhering to the job policies and meet the SLAs on daily basis and respond to Customer queries on timely manner.
- Responsibility involves handling escalation calls, performance reports and individual performance tracking.
- Generate accounting statements and reports. Research on cash receipts, coding and posting of receipts.
- Oversees client accounts, accounts receivable write-offs and payment reversals.
- Researches and apply unallocated cash.
- Manage customer dunning and statement process in accordance with standard policy,
- Prepare weekly and monthly reports and escalate all delays to internal groups as appropriate,
- Collecting and analyzing quantitative data, Provides monthly financial and management reports as needed.
- Provide reconciliation on Past Due accounts to assist in resolution of balances.
- Identify and prepare accounts for placement with Collection Agencies or other Third Party Activities.
- Coordinating with attorneys for all legal activities.
- Coordinating with billing station and solving customer issues through call by the reduction of pending payments.
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