Business Analyst, RMFI Programme

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Within the Information and Cyber Security ("ICS") Transformation & Remediation Portfolio ("TRP"), the ICS Risk Management Framework Implementation ("RMFI) team has been established to successfully implement the updated ICS Risk Framework into Business lines, Functions and Regions.

The BA role is a change management role within the Operating Model Project that has been established within the RMFI Programme to support development of a unified, simple and effective first line business-as-usual operating model which facilitates information & cyber security risk reduction.

Analysis and Reporting

• Analyse ICS Risk Management Framework requirements to determine the organisational impact for the business areas and the Group Chief Information Security Officer's ("CISO") functional team responsible for ICS management
• Produce project and business artefacts to document the design specifications required in partnership with Project Managers in RMFI Programme and wider stakeholders
• Partner with systems and applications development teams to ensure a clear understanding of business requirements to ensure the delivery of technology systems
• Support develop and execution of project communication strategy ensuring engagement and support from key stakeholders
• Support development of training delivery plans that support the effective implementation
• Manage dependencies across project teams and dependencies external to the programme to ensure alignment of stakeholders of deliverables on the critical path
• Act as an advocate of good practice and 'go to' for the Project leads/teams, anticipating and mitigating key risks, and ensuring effective decision-making and issue resolution
• Ensure effectiveness of Project Working Groups

Governance:

• Provide support to the Programme Director in assuring the delivery of the ICS RMFI Programme is in line with the Group's Portfolio, Programme and Project Management Policy and Standards, the System Development Framework and other applicable standards applicable to investment delivered change
• Regular status updates including tracking against requirements
• Support Project Manager on relevant Governance related working group with updates on progress, issues and solutions and track to closure

Supporting Delivery

• Ensuring Clarity is up to date including project static, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts. Deliver quality submissions for appropriate governance forums
• Support and apply the refinement of tools, templates and good practice
• Support project Manager in re-planning and prioritising as required to maximise benefits and delivery efficiency

Strategy

• Ensure effective prioritisation and application of best practice
• Identify changes to plan required in terms of additional components, reprioritisation to anticipate and respond to changes

Business

• Partnerships both within and out with the programme team to provide timely and high-quality output
• Build effective relationships and support Project team in defining remediation activities/solutions to address identified issues

Risk Management

• Support professional and efficient management of Projects, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken
• Support Project Manager in liaison with GIA and any regulatory inspections as required
• Adapting to emerging risks and issues to maximize outcomes. Urgent and timely action for risks and issues which may impair delivery

Communication

• Support Project Manager in regularly sharing lessons learnt and best practice in a timely manner across the Programme

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group's Values, Valued Behaviours, and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters

Key Stakeholders

• RMFI Project Teams
• Programme Director
• ICS Transformation & Remediation Portfolio team
• Heads of Information & Cyber Security and teams
• Chief Information Security Office ("CISO") teams
• Chief Information Security Risk Office ("CISRO") teams
• Group Operational Risk
• ICS Domain Teams

Our Ideal Candidate

• University degree and recognised qualifications/certifications in Project and Change Management (Preferred PMP certification) preferred
• Strong background in business analysis, must have expert knowledge in data analysis tools, etc.
• Experience of working within banking and/or knowledge of financial services businesses, processes and controls
• Experience with implementing process improvement methodologies such as Six Sigma or Lean desirable
• Professional Information & Cyber Security certification (such as CIA, CISA, CISSP, or CISM) desirable
• Up to date with key regulation / developments in ICS Management
• Demonstrates ability to work with limited direction and multi-task without loss of quality
• Excellent organisation skills with ability to manage multiple deadlines and effectively prioritise
• Highly effective oral and written communication skills, with an ability to influence and to gain the respect of stakeholders and peers
• Ability to exercise good judgment and objectivity
• Strong interpersonal skills to foster positive relationships with internal and external stakeholders at appropriate level ensuring open cooperative environment
• Confident and courageous to raise/escalate issues in a pro-active, professional and timely manner
• Must have expert MS Office skills
• Knowledge of Standard Chartered PMS, SDF and other Project and Programme governance policy requirements highly desirable
• Knowledge of project management tools such as Clarity highly desirable
• Knowledge of the businesses, markets and operations of Standard Chartered Bank and relevant policies, procedures, and processes
• Demonstrate understanding of and commitment to the Group's core values

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.