CRM Business Analyst - Intern

AI Australia
Sydney, Australia
Competitive salary
27 Sep 2020
29 Sep 2020
Job role
Business analyst, CFO
Experience level
Entry level, Internship
AI Australia is seeking a CRM Business Analyst Intern to be part of our Group CFO / IT team help us implement our CRM based on Microsoft Dynamic 365, across all our diverse businesses from Consulting, Talent, Films, School, Ventures, and so on.

We search, recruit, and retain Australia's best technical industry talent who are in the top of their game in Australia, from our largest to our smallest capital cities, and everywhere in between including remote and regional areas.

The key responsibilities will include:

  • Interface with business stakeholders and understand requirements and document them.
  • Ability to provide a solution summary to stakeholders that can meet their requirements.
  • Ability to customize and configure entities, workflows, business process, security and other OOB features of Dynamics CRM.
  • Write detailed Business Requirement, Gap fit analysis and Functional Design documentation.
  • Test the functions and the features being developed and confirm that they fulfil the business requirements.
  • Prepare Detailed training guides and user manuals.
  • Provide Training to clients and end-users.
  • Provide post go-live support to help resolve issues.


Desired Qualifications:

  • Bachelors or Postgraduate in Computer Science or Information System
  • Business Information Systems or Enterprise Systems

There are also a number of qualities to expect from a candidate to flourish in a Data Analyst role:

  • Experience in Microsoft Dynamics 365 is a bonus
  • Exposure to Sales, Marketing, HR processes and Business Processes
  • Fast Learner
  • Excellent verbal and written communication skills.
  • An analytical mind and inclination for problem-solving
  • Attention to detail
  • Self-driven, and motivated individual who can work flexibility using collaborative tools such as Microsoft Teams


To learn more about AI Australia, company culture, or this role, do ask our AI-driven chatbot:

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