Senior Manager, Information Assurance Third Party Management

West Creek 5 (12075), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Manager, Information Assurance Third Party Management

The Information Assurance Third Party Management (IA TPM) program defines the framework for Third Party Oversight and Risk Management protecting Capital One's information and confirming the third party's ability to provide continual services. This role will help implement, execute, and manage a governance framework with a strong focus on process management and program maturity. We are seeking a forward leaning, self starter who is ready to spearhead important workstreams and help transform the way we approach governance and process management with the goal of driving innovation to improve the overall effectiveness and efficiency of the IA TPM program.

Responsibilities:

• Build and drive an ambitious agenda to ensure we are governing IA TPM in a well-managed way
• Developing a maturity model to effectively gauge program effectiveness
• Developing a governance framework that is focused on continuous program manurity
• Strengthening partnerships with stakeholders, Cyber RM, and Internal Audit
• Establishing a governance model for IA TPM program requirements
• Establishing a communications program for internal and external stakeholders and suppliers
• Establishing guidelines, best practices, and requirements across the program
• Establishing a centralized metrics and reporting capability

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 7 years of experience with Risk Management
• At least 2 years of experience with Process Management
• At least 2 years of experience in Relationship Management
• At least 2 year of experience with Agile Methodologies

Preferred Qualifications:

• Bachelor's Degree
• At least 5 years of experience with Business Process Management (BPM), Six Sigma, or Lean process improvement techniques
• At least 5 year of experience with third party risk management
• Experience developing strategic frameworks and establishing guidelines for best practices
• Basic understanding of governing frameworks such as PCI DSS, NIST, or ISO

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).