Senior Associate, Credit Control

AIA bhd
Kuala Lumpur, Malaysia
Competitive salary
15 Sep 2020
17 Sep 2020
Approved employers
Approved employer
Job role
Credit control
Bring your career aspirations to life with AIA!
This position is responsible to identify accounts with outstanding billing (exceeding certain aging benchmark) and issues encountered by sales team in collections, in order to support of the Company's profitability and sustainable growth objectives

1. Ensure efficiency in preparation of bank slip, banking in, cashiering and matching (inclusive of payments via cheques from branches (INTERGL and Penang) and telegraphic transfer (TT),
suspense account clearance, bank statement).
2. Liaise with Clients/Intermediaries to prepare and ensure unmatched receipting /
reconciliation are cleared timely.
3. Perform submission of daily report and official receipt printing.
4. Update daily report of INTERGL and TT payment to team sites.
5. Deal with internal queries about payments to ensure customers pay on time. Set regular
meeting / contact with Clients/Intermediaries to ensure all relevant debts are managed as
6. Assist in handling enquiries from both internal / external parties.
7. Ensure suspension process is carried out smoothly.
8. Perform assessment of policy reinstatement for appeal case of terminated policy.
9. Provide daily report of Case 360 productivity management with pro-active highlight out of TAT cases.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

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