Systems Analyst/Business Analyst (IVR- Interactive Voice Response)

Recruiter
Ascent Services Group
Location
Englewood
Salary
Competitive
Posted
16 Sep 2020
Closes
22 Sep 2020
Job role
Business analyst
Contract type
Permanent
Hours
Full time
Job Req 20–06682 Job Description Systems AnalystBusiness Analyst (IVR– Interactive Voice Response) Location Remote (Client based in Denver, CO) Position Type 6+ Month Contract Job Summary Under general direction, the System Analyst analyses how well software solutions, integrations, data mappings and reporting meet the business needs of their employer or client. They write Epicsrequirements for new systemssolutions and may also help implement them, test them and monitor their effectiveness. Experience in the financial services and investments domain as well as Interactive Voice Response (IVR) applications would be ideal. Significant experience analyzing multiple data sourcesdatabases and mappingsolving for optimal implementations. Responsibilities Under minimal supervision analyses logic that drives moderately complex software systemsapplication functionality Examines current systems and processes Talks to users (requirements gathering) Analyzes and documents data feeds and transformations Produces specifications for new or modified systems Liaisons with other IT staff such as programmers to produce new systems Completes moderately complex project tasks within defined milestones. May lead or manage projects, may train and mentor less experienced staff May provide user training Creates Jira Epics and Jira Stories regarding analysis results and development work to be performed Education Bachelor s degree in Computer Science or Information Systems or equivalent experience. Qualifications Minimum five (5) years related systems analysis experience IVR experience highly preferred Financial services experience highly preferred Strong analytical skills Attention to detail Teamwork skills Written and verbal communication skills Interpersonal skills Flexibility Adaptability Initiative Familiar with or experienced with the AWS cloud platform and services Solid SQL skills for analyzing data Strong Jira experience and familiar with Agile methodology Audrey Lamb Technical Recruiter Ascent If this is not a fit for you or you are not interested, Ascent Services Group offers an excellent Referral Bonus! We look forward to hearing from you! About Ascent The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals Financial Services, Healthcare, Technology and Life Sciences. As consultants for ASG, you will have access to many of the top clients within the industries we serve. Our goal is to deliver innovative talent through proven best practices and effective resource optimization. Become one of ASG s candidates and experience the difference! IND05

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