Payroll Manager, Department of Financial Services

Wake Forest University
Winston-Salem, North Carolina, United States
Competitive salary
16 Sep 2020
17 Sep 2020
Job role
Experience level
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Job Description Summary
Assists the Payroll Director in developing and executing strategic priorities for the Payroll Department. Utilizes research on industry best practices and historical payroll data to improve operational efficiency and customer service. Ensures that all Payroll policies and procedures are up-to-date and comply with local, state, and federal regulations. Provides high quality information to the campus community on a regular basis. Provides management oversight for Payroll Specialists, ensuring day-to-day activities of the Payroll Office are conducted in a timely and accurate manner. Reconciles Payroll General Ledger accounts and monitors activity to ensure accounting for transactions is accurate and timely. Contributes to a positive team environment through collaboration and professionalism. Acts as the department Director in the absence of the Payroll Director.

Job Description

Essential Functions:
  • Acts as the back-up for all duties and responsibilities of the Payroll Director. Expertly performs these duties and responsibilities in the absence of the Payroll Director.
  • Works with Payroll Director to develop a strategic vision for the Payroll Department. Identifies specific improvements needed and presents recommendations to management to address.
  • Works with Payroll Analyst to interpret historical data and develop strategies to improve operational performance metrics and campus compliance with policies, procedures, and applicable deadlines.
  • Maintains and monitors Payroll metrics, providing written explanation of trends and/or discrepancies.
  • Responsible for delivering high quality information to the campus community on a regular basis through in-person presentations, developing and conducting training sessions, attending department meetings, and sending professional written communications.
  • Ensures accuracy of payroll data by ensuring proper balancing and reconciliation of all payroll data, resolves discrepancies in a timely manner, and reviews the accuracy of Payroll related general ledger information.
  • Reviews and approves monthly account reconciliations, completes the escheat process, creates journal entries and resolves any identified discrepancies. Independently completes reconciliations as requested by the Payroll Director.
  • Ensures payroll policies, procedures, and processing are in compliance with federal, state, and local regulations as well as University policies and procedures.
  • Manages the daily functions in the payroll office, which includes work allocation, training, and problem resolution. Assists Payroll Staff with understanding and completing complex processing issues.
  • Researches and partners with General Accounting to ensure internal control best practices are in place and that segregation of duties are continually maintained within the payroll process.
  • Ensures backups for major processes are in place, are properly trained, and that all Payroll documentation is properly maintained.
  • Reconciles quarterly and annual reports from ADP to Workday throughout the year to ensure accuracy of the W-2's.
  • Reviews and reconciles quarterly and annual tax returns filed by ADP and files any returns ADP does not process.
  • Responsible for testing all integrations as well as the weekly and semiannual updates to the Workday payroll system. Acts as department liaison for Finance Systems on developing and executing a testing plan.
  • Acts as Payroll Department liaison for fiscal year end process, and year end audits. Audits include communications for annual external audit, 403(b) audit, internal audit, and Federal/State/Local audit as they arise.
  • Works closely with Human Resources to monitor data quality in the Workday ERP system.

Minimum Qualifications:

Bachelor's degree in Business, Finance, Accounting, or other related discipline plus 5 - 7 years of payroll leadership experience, or an equivalent combination of education and experience. Experience working in an organization of similar size and complexity. Workday experience is strongly preferred. Higher Education experience preferred.

Knowledge, Skills, Abilities:
  • Detail oriented, with strong organizational, time management and customer service skills required.
  • Ability to work in a fast paced, deadline driven environment.
  • Ability to research cutting edge payroll practices and present recommendations for changes to policy, process, or procedures to senior management.
  • Knowledge of payroll industry and internal control best practices.
  • Ability to maintain current knowledge of all relevant payroll, employment, and income tax laws, regulations, and operating guidelines.
  • Ability to train Payroll Staff on changes in federal, state, and local regulations and University policy and procedure.
  • Ability to analyze, interpret, and communicate policy and procedural questions while maintaining confidentiality of all Payroll and Human Resources information.
  • Ability to work effectively in a team environment, or independently, and with various levels of staff to accomplish goals of the Payroll Department.
  • Ability to develop and maintain a collaborative working relationship with our partners in Human Resources, which will enable us to have effective and efficient business processes.
  • Ability to deliver professional and polished presentations to the campus community.
  • Excellent written and oral communications skills, strong interpersonal skills, superior telephone etiquette and ability to interact effectively with students, faculty and staff as well as peers and management.
  • Must have a strong dedication to customer service and satisfaction.
  • Must contribute to a positive and professional team environment.

Supervisory Responsibility: Manages the daily functions in the payroll office for the Payroll Staff, which includes work allocation, training, and problem resolution; ensures compliance with federal, state, and University policies and procedures.

Additional Job Description

Time Type Requirement
Full time
Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.