Business Analyst - Maryland

Live! Casino & Hotel
Hanover, Maryland, United States
Competitive salary
16 Sep 2020
17 Sep 2020
Job role
Business analyst, CFO

Function (Scope and Main Purpose of Job)

The Business Analyst will gather data from various sources in order to provide the financial insights and models needed to effectively implement growth initiatives within the company. This will include, but not limited to, forecasting, operating/payroll costs, staffing/scheduling, hotel, food & beverage, and gaming revenue analysis.


Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here

Specific Responsibilities and Duties
  • Create advanced insights from data and build into easily interpreted visualizations for management.
  • Develop, execute, and maintain routine reporting and analysis to measure financial performance against company sales and margin objectives.
  • Supports, develops, and maintains effective communication and excellent relationships with internal customers ensuring their reporting requirements are identified and consistently met.
  • Develop and support of a workforce management system used company-wide for tracking staffing levels, accurate forecasting, and reporting of results to management.
  • Accountable for financial modeling for reporting of industry and regional competitive intelligence, strategic planning, cash management and treasury related projects.
  • Analyze processes and make recommendations for improvements to maximize performance and efficiencies via the use of technology.
  • Other duties as assigned.


  • Ability to produce high quality reports with consistency, accuracy, and completeness.
  • Ability to listen effectively, process information, ask appropriate questions for clarification and execute tasks accordingly.
  • Ability to anticipate situations, tools needed, and obstacles through critical thinking and review of data.
  • Flexibility and ability to work within a high growth, high stress, and fast paced environment with changing priorities. Must possess ability to prioritize conflicting duties and meet established deadlines.
  • Ability to self-manage while consistently exercising good judgment and maturity.
  • Strong research and business writing skills required.
  • Must have initiative, strive for continuous improvement. Proven ability in implementing innovative ideas or business solutions.

  • One (1) to Three (3) years of experience in analytical reporting including development, data mining, and data analysis, experience with financial analysis is
  • Bachelors' Degree in Hospitality, Business, Finance, or a related field is preferred. Equivalent work experience in a relevant field may be substituted.
  • Advanced knowledge of Microsoft Excel including vlookup, pivot tables, conditional formatting, and other advanced calculations/functions is required.
  • Experience with the following is preferred but not required: Virtual Roster, Kronos, Tableau, Teradata, IGT Table Touch, Bravo Poker
  • General knowledge of SQL and/or Access would be a plus.
  • Experience with Continuous Improvement programs is preferred but not required.
  • Basic accounting experience or education is preferred but not required.
  • Ability to obtain Gaming License as required by the Maryland Lottery and Gaming Commission for the position.