DoubleTree Night Auditor - PT

Recruiter
Earth Fare - Careers Page
Location
Lawrence, Kansas, United States
Salary
USD 10.00 - 13.00 per hour
Posted
16 Sep 2020
Closes
17 Sep 2020
Ref
J0PH6719325
Job role
Audit
Job Details

Level
Entry

Job Location
DoubleTree By Hilton Lawrence - Lawrence, KS

Position Type
Part Time

Education Level
High School

Salary Range
$10.00 - $13.00 Hourly

Travel Percentage
None

Job Shift
Graveyard

Job Category
Hospitality - Hotel

Description

Responsibilities for Night Auditor
  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Post Banquet checks and collect and record payments
  • Respond to guest complaints, requests and emergencies
  • Reconcile all accounts in a timely manner
  • Verify that all EOD work has been performed by other departments
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations


Qualifications

Qualifications for Night Auditor
  • Excellent communication and math skills
  • 2+ years' experience in customer service or hospitality
  • Able to learn computer functions and other on-the-job skills
  • Strong eye for details
  • Good problem-solving skills
  • Ability to multitask
  • Solid customer service skills
  • Strong written and verbal communication skills
  • Must have weekday and weekend availability