Business Analyst

University of New Mexico
Albuquerque, New Mexico, United States
USD 19.51 - 29.26 per hour
16 Sep 2020
18 Sep 2020
Job role
Business analyst, CFO
Business Analyst

Requisition ID

Working Title
Business Analyst

Position Grade

Position Summary

The University of New Mexico's Project ECHO has an exciting opportunity for you to become part of our Replication Operations Team, as a Business Analyst! If you enjoy working in a fast paced environment, with an organization that is making a change across the world, this is a great opportunity for you! You will report to the Sr. Operations Manager and support operational decision-making through policy research, data analysis and general decision support.

As a successful, Business Analyst you will work across multiple teams and internal stakeholders to promote, manage and guide the development and improvements of business processes and tools, such as dashboards, that will carry features to support our grant initiatives and resource management. You will play a critical role in:

• Consulting across Project ECHO departments to identify business needs and opportunities for improvement with regards to data reporting and decision support

• Serving as a liaison with different departmental stakeholders such as, the finance team, the grants team, and project managers, in order to understand and evaluate the structure operations of each department and to provide recommendations

• Evaluating data gathered from multiple internal and external sources, reconciling conflicts, performing summary statistics and generating routine reports to support key data-drive process improvements, operational quality assurance and control, and business planning

• Breaking down complex problems into steps that will drive product development and also analyze data and creating reports for leadership

• Consulting and collaborating closely with internal and external subject matter experts, technical experts, end users and other stakeholders to gather input and feedback on functions, features, and requirements to optimize adoption of new processes, metrics and tools to advance business plans

• Performing investigative work to determine business requirements by interviewing stakeholders and consulting with subject matter experts to develop dashboards to track operations

• Consulting with end users to clarify features and their interoperablility of dash boards, and ensure that stakeholders have access to resources that support their areas of operations

• Developing and managing system-wide data quality assurance and improvement processes

• Documenting and creating reports, flowcharts, and graphs and design a solution for synthesizing data for the operations teams to ensure their goals are met, and to detect any problems

• Overseeing and developing a plan for communication for change management to the end users

• Training and ensuring stakeholders have access to resources that support their transition to new solutions

• Providing outcomes analysis and reporting in support of Project ECHO Leadership's strategic business decisions

Project ECHO is a tele-mentoring and distance-learning program with partners all over the world. Work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

Project ECHO prides itself on being a values-based organization. Our seven values include: Service to the Underserved, Demonopolize Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values.

We are funded in part by grants from the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, and the US Government and has received support from the NM Legislature, the University of New Mexico, and the New Mexico Department of Health.

Project ECHO is growing exponentially, serving communities across the globe. By joining our team, you will be part of a movement that is leading the way in technology-based healthcare initiatives. Join our team and be a part of our goal to touch the lives of 1 billion people by 2025!

See the Position Description for additional information.

Conditions of Employment

Minimum Qualifications

Successful completion of at least 60 college-level credit hours; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Bachelor's degree; at least 3 years' experience related to the duties and responsibilities specified.

• At least 3 years independently managing medium- to high-complexity projects using standard project management methods, tools and templates.

• Experience using a project planning software tool such as Microsoft Projects, SmartSheets, Confluence, Teamwork, etc.

• Experience with data collection, analysis and reporting using Excel and business intelligence and data visualization tools such as Power BI, Tableau, etc.

• Experience working in healthcare and/or service environment.

• Excellent flexibility and prioritization skills: ability to thrive in a fast-paced working environment with competing deadlines

Additional Requirements

Health Sciences Center (HSC) - Albuquerque, NM

Project ECHO (259B)

Employment Type

Staff Type
Term - Full-Time

Term End Date


$3434.31 - $5151.47 Monthly

Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement
Temporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.

Background Check Required

For Best Consideration Date

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
For consideration, please submit your current resume and a cover letter. Your resume must include complete dates of employment (year and month) and indicate average number of hours worked per week. Please describe how you meet the preferred qualifications of this position in the cover letter.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.