Business Analyst, DMO (Candidates without prior experience may apply)

NTUC Income
Paya Lebar, Singapore
Competitive salary
16 Sep 2020
18 Sep 2020
Job role
Business analyst, CFO
Job Description

The trainee will be attached to the System Support section of Distribution Middle Office and reports to the team lead/manager of the department. The department is responsible for providing system management for all representative/distributor's usage, handles the company's representative/distributor's register & manages the various incentive schemes of the representatives & their supervisors.

Responsibilities include:

  • Active involvement in system implementation and enhancements including understanding requirements, testing, issues resolution and liaising with various stakeholders
  • Maintain a risk and compliance culture with zero tolerance for regulatory breaches and fraud, supporting and delivering Fair Dealing outcomes.
  • Perform random check on system to ensure correct behavior post- production
  • Assist in the management of the various systems for different distribution channels, including the implementation of different initiatives by different channels
  • Good understanding of business requirements and be able to articulate effectively and accurately to various stakeholders such as business departments, IT and vendors
  • Review Business Specifications, develop & execute Test Plan and User Documentation to ensure timely & quality delivery of IT solutions
  • Ensure solutions and systems provided meet business objectives
  • Plan and conduct feasibility studies and functional analysis of business requirements
  • Organize and co-ordinate all implementation activities and user acceptance testing
  • Continually assess the effectiveness of business specifications and testing methodology in terms of contents and format
  • Develop & review documentation including business requirement, user guide, FAQ and Standard Operating Process (SOP)
  • Handle any other project or duties as assigned by HOS / HOD

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