Business Analyst (Contract)

NTUC Income
Competitive salary
16 Sep 2020
24 Sep 2020
Job role
Business analyst, CFO
Job Description

The Business Analyst supports business users in Product Launches, Life & Health Operational Initiatives, Core Functions Improvements, Regulatory Business & IT initiatives that are aligned to the company's objectives. It also entails providing business support on system-related work activities to all stakeholders.

This role plays a supporting role in the end-to-end process of user requirements solicitation & documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities and solutions for a business. He/she acts as a liaison and link between management and information technology system to ensure business requirements are translated and transformed to meet and satisfied customers' needs.

The key responsibilities include:
  • Review Product specification and work related materials
  • Work with users to prepare & document business requirements, conduct walkthrough, review and sign off on the user requirements
  • Able to formulate test scenarios and test plans; conduct user acceptance testing, update test results with proper documentation
  • Provide regular reporting on the progress of business requirement process & User Acceptance testing, also to assist in areas requiring co-ordination with other key stakeholders/departments on any user requirements clarifications/decisions.
  • Proven analytical background in problem identification, provide perspective of system behaviour & design, assist in user's dispute resolution, if any
  • Conducts training to operational users on any new deployment
  • Ability to deploy Business Analysis skill in delivery business requirement process and project management skill in executing and managing user acceptance testing and planning

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