Business Analyst

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities:

• The Cash Business Analyst will help gather and define requirements for Payment Surveillance project, providing solutions based on business requirements and assist in resolving issues related to testing or system solutions.
• This role will also be responsible for providing ad hoc and project related support to the Program leadership team and will act as a go-between the business and delivery teams

KEY RESPONSIBILITIES:

• Work with the necessary business representatives to help drive and identify requirements for project, and note any challenges or opportunities to the project
• Work closely with business stakeholders & SME's to ensure Functional and Non-Functional requirements are clearly understood and aligned with agreed project objective
• Own and create Solution Specification documentation such as Traceability Matrix/FSD for assigned work area and assist in creation of test strategy and project plans ensuring complete traceability
• Create high quality Documentation to capture data linkage, end to end flow and lifecycle by product using tools like Word, Visio, etc
• Ensure deliverables meet SCB Governance standards
• Co-ordinate and support testing efforts, SIT, UAT and in addition help develop test strategy and perform specific testing to ensure new capabilities are tested thoroughly
• Collaborate and share knowledge across teams create a streamlined and effective flow of information
• Act as a go-between the business and solution delivery teams

KEY RELATIONSHIPS:

• Cash Operations Teams
• Business Product Teams
• Cash Technology Delivery Teams
• Fraud Risk Delivery Team
• Technical Support Teams
• Project Testing Teams

IDEAL CANDIDATE:

• The candidate must understand Payment Systems (ideally SWIFT), support and testing experience
• Working knowledge of Payment Channels, e.g. SWIFT, RTGS, ACH, interfaces and message formats
• Knowledge of Fraud Surveillance platforms is an added advantage
• Analytical ability to troubleshoot issues, and follow through on issues handed off to other internal teams.
• Excellent interpersonal/communication skills
• An ability to work under pressure.
• Availability to work non-standard business hours when necessary to provide project support
• Experience in dealing with geographically diverse teams located globally

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.