Business Analyst

Are you able to simultaneously see the big picture while understanding the minutiae of a project? Do you excel when you need to switch between business and technical context?

ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They've also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way.

As consultants, we work with our clients to ensure we're evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will learn to use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will spend time determining what outcomes software must achieve, assessing how it will be used, and then generating bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time.

You'll spend time on the following:

• Partner with teammates to understand and articulate product vision for clients
• You will facilitate and lead workshops that generate customized business solutions

• You will help companies from a variety of industries achieve true, differentiating outcomes

• You will analyze the as-is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value

• You will facilitate analysis workshops through "innovation games" with senior client stakeholders to outline business vision, objective, product roadmap, and a project release plan
• You will be an effective liaison between the client and your team will consist of SMEs, C-suite executives, developers, quality analysts, tech architects, user experience designers, project managers, etc to manage the product backlog and keep an eye on the software delivery
• Collaborate with teammates on the analysis and design of complex business applications using the latest technologies
• You will conduct workshops and work on custom software in software delivery teams helping to disrupt industries
• You will be involved in the Analyst community to share knowledge, mentor and evangelize Agile, Lean, and Continuous Development analysis best practices
• You will work in agile teams that facilitate organizational transformations for medium- and large-scale businesses
• Develop your career outside of the confinements of a traditional career path by focusing on what you're passionate about rather than a predetermined one-size-fits-all plan

Here's what we're looking for:

• You have a track record of delivering impactful software, ideally on a collaborative software delivery team

• You have attention to detail, a practical approach to the day-to-day work of story-writing and delivery, and can draw a line directly from an overarching client strategy to your team's outcomes
• An interest in coaching others, sharing your experience and knowledge with teammates

• You enjoy unearthing the root cause(s) of a client's pain points, validating a business opportunity or problem and partnering to deliver a solution
• You are a well versed with Agile, Lean and Continuous Delivery methodologies and love to mentor others

• You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions

• You have a knack for prioritization, obtaining buy-in from stakeholders, and resolving conflicts as they arise
• You're resilient and flexible in ambiguous situations and can approach challenges from technical and business perspectives
• You have a genuine passion for quality software and the know-how to get from sketch to code