Business Analyst III Commercial

Thermo Fisher
Bangalore, India
Competitive salary
16 Sep 2020
18 Sep 2020
Job role
Business analyst, CFO
Job Title: Business Analyst III
Job Location: Mumbai, India

About Company:
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $25 billion and approximately 75,000 employees globally. Our M ission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.
Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

About Team: We are a strong and competent extension of global IT in India which is committed to serve the organization by providing the best services, implement innovative solutions and provide stability to our enterprise applications which will enable our customers to accelerate growth and increase productivity.
Roles and Responsibilities:

  • Function as an analyst to build the model, design and business requirements for CRM, eCommerce, Digital Marketing and pre-sales processes across all our channels and IT systems
  • Manage the relationship between businesses and/or functions (Sales, Marketing, Customer Service, Supply Chain, Finance etc.) and IT to ensure projects are delivered on time and within budget while maintaining the critical business systems that drive commercial operations
  • Collaborates with businesses and/or functions to define requirements and manage deliverable from project inception through delivery
  • Provides day-to-day functional support for business applications that support pre-sales process.
  • Proactively identifies improvement and/or "value-add" areas, processes, data, and/or IT solutions
  • Maintain and document current and to-be pre-sales process flows
  • Educates business partners on how to successfully engage and work with IT
  • Ensure alignment with global IT on global initiatives, lead and manage the local deployment of global and regional systems
  • Acts as the single point of contact for any local/global service incidents/escalations
  • To develop an environment which fosters a high-performance and innovative IT organization
  • Play a leading role in the creation and upholding of a management ethic and culture of personal and team empowerment, achievement and responsibility
  • Assist in other duties as assigned

Candidate Requirement:
Required skills, Experience & Knowledge
  • Degree in business/technical area or comparable education/ experience
  • 5 to 8 yrs experience in IT analysis, design and implementation of complex CRM, eCommerce and Digital Marketing solutions
  • 3+ years of administration and project management experience in a high-growth organization
  • Strong understanding of business processes and its implementation in CRM systems like SFDC, Eloqua, eCommerce and ERP
  • Analytical thinker, collaborative, diplomatic, flexible with excellent presentation skills and strong oral and writing capabilities; confident, professional and problem-solving attitude
  • Domain expertise in direct and channel sales processes and/or solutions
  • Strong attention to detail and the ability to work accurately under pressure
  • Good written and verbal skills in English
  • Excellent team player able to work with virtual and global cross functional teams.
  • Must have excellent organizational and multi-tasking skill
  • Languages: Fluent in English (written & spoken)
  • Ability to travel 10-20%

At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Apply today

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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