Sol Design Exp -Invoice to Cash/Treasury

Novartis Pharmaceuticals
Bangalore, India
Competitive salary
16 Sep 2020
23 Sep 2020
Job role
Job Description

-Support the planning, design, development and delivery of system solutions for a specific business or technology area. Capture new IT demand and ensure IT services provided to business are being delivered to requirements and that business user expectations and satisfaction levels are met.

-Act as a point of contact for the business-specific business capability, for existing and new services to ensure that agreed services are being delivered to requirements and business user expectations and satisfaction levels are met. -Ensure service adherence with quality, compliance and security standards and delivery of associated corrective service actions; handle and resolve customer feedback. -Design, develop and/or deliver solutions that meet business requirements. ROLE PURPOSE Translate high level design and business requirements into system solutions and implement in alignment with the design and architectural standards, while meeting quality, performance and security requirements MAJOR ACCOUNTABILITIES • Develop system designs that adhere to high level conceptual design and are traceable to functional as well as non-functional requirements in projects/enhancements • Ensure designs produced adhere to architectural roadmap and support the development, execution and operations of solutions • Deliver design solutions in line with system design standards which are global and scalable following a global template philosophy (Core/Template) • Ensure that solutions meet requirements outlined in the architecture handbook • Perform scoping, fit-gap workshops for projects/enhancements, proposes solutions for key gaps, provide effort estimations and align with business teams • Ensure that project/enhancements work is delivered to agreed time, cost and quality constraints following the release calendars • Ensure that developed solutions are peer reviewed, formally documented and signed off by business • Initiate solution testing to ensure these meet quality standards • Follow standardized design and development processes to enable cost effective delivery • Take accountability to ensure adherence with Security and Compliance policies and procedures within Solution Design scope.

- -Completeness and accuracy of business demand capture -Project/solution delivery execution (quality, time, cost) -Process efficiency -IT service risks recorded / managed -Customer Satisfaction -Service/solution quality: timely and accurate reporting (i.e. Service performance and CSAT analyze) -Adherence to solution architecture and architecture roadmaps -Adherence to SLAs.

Applied Business Insights Digital & Technology Savvy Organizational Savvy Project Excellence Continuous Learning (Dyn. Knowledge Development) Interpersonal Savvy Being resilient.

Minimum requirements

Collaborating across boundaries Cross Cultural Experience Organization Scope; Scale and Complexity Ambiguity Accountability English IT Data Analysis IT Systems Design Programming / Software development IT Systems Integration IT Testing IT Customer Service Support IT Service Level Management.

EDUCATION EXPERIENCE Education • University degree or adequate equivalent • Bachelor degree in business/technical and SAP knowledge in specified module(s)/process areas Experience: • At least 3 to 5 years experience in business consultancy and SAP implementation in an international environment with 3 years' experience in managing teams • Proven experience in SAP ECC implementations, detailed process analysis and design, system architecture, technology standards, CSV, GXP and SOX requirements • Proven experience in understanding of SAP functionality, related business processes and master data in the area of responsibility Travel Requirements: • Willingness to travel LANGUAGES • English: Very good spoken and written • Additional language preferred SPECIFIC PROFESSIONAL COMPETENCIES • Proven experience and expert knowledge in SAP ERP in the following modules in order to be able to support the Alcon business processes: oSAP Invoice to Cash • Accounts Receivables • Credit Card Process.

KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS • Solution Quality; Cost efficiency; Delivery time; Customer Satisfaction; Achievement of KPIs for enhancements.