Business Analyst (Contract)

Toronto, Ontario, Canada
Competitive salary
16 Sep 2020
18 Sep 2020
Job role
Business analyst, CFO
Company Description

Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and a part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. Broadridge provides an important infrastructure that powers the financial services industry and employs over 11,000 associates in 18 countries. For more information about Broadridge, please visit

Job Description

Key Job Functions/Responsibilities:
  • Interview client partners and other SMEs to define and document user stories related to business function being automated. Interviews of front, middle & back office users or subject matter experts within BR to identify business automation, problems and requirements of new software.
  • Interview other Broadridge associates (and possibly third parties such as AML provides, DTC, CDS, Examiners, etc.) to obtain further insight into business automation.
  • Broaden knowledge and expertise to become a subject matter expert in capabilities being automated.
  • Analyze conflicting requirements from different users, prioritize them, and develop business-oriented software requirements.
  • Collaborate with the development team on the grooming, development of user stories, and provide direction to resolve blockers.
  • Document and present the results of the above processes in a form that is meaningful to customers and the development team.


  • University Degree

Technical Tools / Skills:
  • Proficiency in MS Office suite of applications: Word, Excel, PowerPoint, and Visio; as well as Jira/Confluence
  • Familiarity with user interface experience concepts (UX)
  • Having experience specifying Wealth Management business requirements in an Agile user story context an asset
  • Experience in account onboarding processes an asset

Personal Skills:
  • Analytical and interpersonal skills including building consensus, negotiation and facilitation
  • Strong communication skills: client interviewing, business writing, developing and delivering presentations
  • Comfortable working with technology partners
  • Intellectually curious
  • Driven by an attuned sense of priority and urgency
  • Ability to plan, prioritize and seamlessly integrate all moving parts in order to release high-quality work
  • Skilled at communicating across multiple teams and varying levels of stakeholders
  • Well organized and capable of juggling multiple tasks