Learning Lab trainer learning experience designer - London

London (Greater)
11 Sep 2020
11 Oct 2020
Approved employers
Approved employer
Job role
Full time
Our Technology & Innovation team enables the development and adoption of new technologies within the Tax line of service. We are a diverse and multi-disciplinary group of c45 including data scientists, developers and project specialists. And our key areas of focus are internal process automation, digital client service, and data & analytics.

We are looking for experienced Senior Associates initial 6 month contracts to play a key role in building the Learning Lab proposition for PwC UK. Learning Lab aims to provide an unrivaled personalised online learning experience which helps people to reach their full potential. This is a challenging role in which you will have the opportunity to shine. The core responsibilities and attributes are


  • Experience in the end to end development and delivery of online training, from training needs analysis and agreeing objectives, to designing and deploying the training to end users.

  • Experience in working closely with subject matter experts to write training content, review drafts and sign off final versions.

  • Demonstrate the ability to use (or quickly learn how to use) graphics, video development and video editing software (e.g. Adobe Creative Cloud) to create training assets for courses delivered on Learning Lab.

  • Experience with managing client relationships, a wide variety of stakeholders and multiple project commitments at one time.

  • Demonstrate a passion to understand how people learn, improve online learning experiences, and implement the latest thinking and best practice for learning.

  • Awareness of the latest trends in Learning Technologies and how emerging technologies can be used to add value and transform the way we learn.

  • Positive, can-do attitude with the ability to adapt and work effectively in a changing environment.

  • Be eager to learn new skills and take on a variety of different tasks.

  • Demonstrate a commitment to excellence through the production of high quality outputs and managing challenges.

  • Strong analytical and project management skills to effectively identify issues and be able to identify the optimal solution.

  • Ability to self-motivate, work independently and collaborate with others as part of a wider-team.

  • Communicate confidently and effectively with stakeholders both in written and verbal form, with the ability to build and maintain good relationships.


  • Have an understanding of neuroscience and psychology and be able to incorporate this knowledge and understanding into the design of training and product functionality to deliver the most effective learning experience.

  • Work with client facing stakeholders from all lines of service and all PwC territories globally, to identify opportunities to deliver training to clients.

  • Quickly understand different business contexts so that you can provide valuable challenge and guidance.

If this sounds like you, please get in touch.


We help organisations and the people who run them answer the big business questions. How should we raise finance? Where should we be based? How should we reward our people? With some 3,300 experts whose expertise covers every conceivable area of taxation, we’re one of the UK’s leading tax practices.

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here:


Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

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