Senior Credit Controller

Twinsaver Group
Bryanston, South Africa
Competitive salary
09 Sep 2020
30 Sep 2020
Job role
Credit control
The Credit Controller is responsible for ensuring that sales to credit worthy customers continue without interruption by achieving timeous payments of all amounts due, collection of debt as well as the management of customer accounts and relationships.

The credit controller has a responsibility to ensure the relationship with the customer is managed in a professional manner, and will be required to have close interaction with the business managers to resolve all queries timeously and efficiently.


- Establish a good relationship with the customers. Be sensitive in respect of the business priorities. (Internal and External).
- Ensure claims are cleared timeously (preferably one month after being raised)
- Maintain an open item debtors' sub-ledger.
- Ensure that debts are collected and banked on time as per trading terms
- Ensure that cash allocated timeously and allocated accurate and balanced.
- Ensure claims are adequately researched and documentation drawn prior to authorization.
- Follow up on sales or distribution to ensure that claims are timeously cleared.
- Monthly Debtors Reconciliation;
- Ensure that credit note processing clerk has appropriate and accurate documentation on time.
- Calculate claims prior to submission for authorization by the Key Account Managers Submit outstanding claims listing (Trade Agreements) monthly
- Submit invoices and Pods for payment that is past due date.
- Releasing of orders.
- Attention to detail.
- Ability to handle large volume of transactions.
- Proactive approach to query resolution.
- Opening of accounts according to company policies



- Matric or relevant qualification including accounting and related subjects.
- Credit Management Level 5 Accredited. (ICM) requirement.


- Minimum 10 years' experience in FMCG chain store experience in manufacturing environment.
- Preferable to have experience with Mass retailers. (Masstores, Mascash, Shield, UMS).
- Experience in Rebate/Adhoc/Sallies
- Knowledge of a Trade agreement contract.


- Excel and Word Advance.
- Ability to communicate with both internal and external contacts
- Valid Driver's License

A good understanding of the financial impact of transactions on the business and its custome


- Numerical ability.
- The ability to handle 450 to 550 active debtor accounts according to the prescribed requirements.
- Must have a good understanding of accountancy.


- Punctual
- Team player
- Works well under pressure
- Assertive
- Hardworking and highly motivated
- Communication - The ability to express oneself clearly and effectively to customers and within the company.
- Serviced focus - Respond to customers' needs by doing it right the first time.
- Flexibility - Been able and willing to adapt within a variety of different situations and changes.
- Disciplined Approach- Punctual, Strong Attendance Record, getting back to Customers and returning calls
- Efficiency - Meet and Exceed all that is required of you in your job function and perform job at high standard.
- Proactively identify risks - Be aware and report any issues that might put the Business at Risk