Global Billing Operations_Controls - Manager

State Street.
Bangalore, India
Not disclosed
01 Sep 2020
30 Sep 2020
Contract type
Full time
Experience level

Title: Manager

Role: Control Lead, Global Billing Function

Location: Bangalore


State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation. For the successful implementation of all these activities the controls function is extremely essential and hence the Controls Hub Manager role has been introduced.

Basic Purpose of Job:

Global Billing Operations (GBO) within the Controllers Organisation is introducing a First Line of Defense (FLOD) function which will be focused on developing, implementing and managing the Billing FLOD program and BAU in order to mitigate risk within policy elements. This role in a newly created function requires subject matter experts to assess the effectiveness of the regulatory processes. The team’s scope of responsibility includes helping the first line teams maintain regulatory, build out process flows and execute the testing plan. This is an opportunity to join a new function and actively participate in its development and maturity, to learn about key current regulatory requirements and gain an understanding of all areas of the Finance


Business As Usual (BAU) Activities:

  • Understanding the key requirements of the regulations to independently verify if the Business unit process is comprehensive, and all requirements are addressed
  • Assist in implementation of Standard Control for existing process
  • Responsible for rating risks (where applicable), validating controls with the business
  • Assist in the development of methodologies for a sustainable ongoing process
  • Execute a framework to test if the internal systems supporting compliance with regulatory requirements and expectations are properly designed, documented and implemented
  • You will be aligned to a number of risk streams in Finance and will be responsible to help build and implement an independent assurance program across those areas to also include governance and data quality
  • Develop continuous monitoring to identify changes to businesses, processes and systems and stay aware of all known issues in the area of focus
  • Challenge, assess, detail test control design and operating effectiveness for Global areas of GBO
  • Build relationships with key business stakeholders
  • Contribute to relevant governance meetings and regulatory reviews
  • Independently identify and assess issues and work with management to track them to resolution
  • Develop subject matter expertise in regulatory requirements, best practices and expectations
  • Formally report the results of your work to senior management
  • Interact with senior level management


  • Bachelor’s degree in accounting, finance, economics, statistics, or a related field and 9+ years experience ideally covering the following:
  • Internal audit, risk or compliance experience
  • Experience in process and controls mapping methodologies
  • Financial services setting
  • Knowledge of regulatory requirements in Finance
  • CIA or CPA certifications or candidates preferred

Skills required:

  • Must be able to work in a fast paced environment
  • Must possess strong communication skills with ability to participate in or lead conference calls and present testing results and reporting of issues to Senior Management.
  • Solid business knowledge as it relates to the financial services industry
  • Financial product and institution knowledge
  • Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advanced levels of excel (pivot tables, formulas, excel workbook maintenance best practices)
  • Qualitative and quantitative analytical skills
  • Strong critical thinking, problem solving and decision making skills
  • Self-motivated, self-assured, and self-managed
  • Results oriented ownership mindset
  • Ability to multi-task and work under high pressure deadlines.

For further information, and to apply, please visit our website via the “Apply” button below.

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