Programme Assurance Manager - Financial Services

United Kingdom
27 Aug 2020
30 Sep 2020
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The Role

Frequently our clients seek our support to help them keep their large change programmes and projects on track. Our help is often termed 'Independent Programme Assurance', as it seeks to provide client leadership with our independent view/ assurance on what is going well and what needs adjustment in their change/ IT programmes to ensure a successful outcome.

This service delivers value by providing independent feedback and constructive challenge to client management concerning the various risks to the delivery of the full business value of programmes. Our engagements are very varied and can range from specific risk based review (for example Testing, Configuration Management, Business Change) to ongoing assurance on a strategic programme for a number of years. Our work may be sponsored by the Programme Director or, for example, be commissioned by Internal Audit.

As a manager within the team you will focus on proactively contributing to the growth of IPA service line within FS Technology Risk through the delivery of value-adding programme assurance, business development (sales), account management, solution development and team development.

Typical responsibilities include:
• Delivery of value-adding project and programme assurance services to financial services clients
• Responsibility for the overall output from client engagements
• Scoping, financial management, managing delivery risk, production and review of deliverables
• Building and managing excellent client relationships (typically at CIO/ Programme Sponsor level)
• Actively identifying and progressing business development opportunities, as well as managing sales activities such as proposal writing and assisting with client presentations
• Coaching and developing others on programme assurance

The Person

• Anticipates the viewpoint of others, listens and addresses concerns
• Builds co-operative relationships and fosters an environment in which everyone's opinion is valued
• Provides on-going feedback, coaching and mentoring that supports individuals development needs and career aspirations
• Proactively engages in cross-functional communications and sharing of information.

Qualifications and Skills:
• Proven experience of having worked in a project/programme environment and an understanding of the common risks and issues which lead to project failure.
• Proven experience of successfully delivering technology risk services and assurance services to financial services clients.
• Degree/ Masters Qualification in IT or related discipline would be advantageous Project management qualification (e.g. Prince 2, MSP, PMI) would be advantageous.
• Experience of working for a Big 4 professional services or in a dynamic IT consultancy environment.
• Experience of working within different Programme delivery models and operating models, able to articulate the benefits of each, and able to justify the application of a chosen delivery model to a particular Programme.

Experience and Background:
• Experience of delivery of large IT enabled change programmes, or significant workstreams in programmes (e.g. testing) and/ or delivery of assurance reviews of such programmes.
• Ability to identify and assess complex programme risks and controls, to relate them to the wider business environment and to express opinions clearly.
• Excellent report writing abilities including explaining complex issues in a simplified manner.
• Ability to develop excellent client and internal relationships.
• Ability to deliver work within tight timescales, to budget and to a high quality.
• Experience in business development and sales and marketing activities.
• Experience of contributing to developing and implementing solutions, products or services.

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