Operational Risk Director

Brighthouse Financial is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they've earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.

At Brighthouse Financial, we're fostering a culture where diverse backgrounds and experiences are celebrated, and different ideas are heard and respected. We believe that by creating an inclusive workplace, we're better able to attract and retain our talent, provide valuable solutions that meet the needs of our advisors and their clients, and deliver on our mission of helping more people achieve financial security. We're se eking passionate, high-performing team member to join us. Sound like you? Read on.

How This Role Contributes to Brighthouse Financial:
The Operational Risk Director will be a key role within the Risk Management team directly supporting the Leader of Operational Risk and Governance in coordinating operational risk management activities across the three lines of defense within the organization. The person will actively support the implementation and enhancement of the operational risk program and ensure that the program is carried out consistent with the company's values and strategies. This person will efficiently and effectively monitor operational risk management across the first and second lines of defense and the company's adherence to its risk appetite.

Key Responsibilities:
The Director will be responsible for implementing the strategic plan for Operational Risk Management using leading practices and methodologies to support and achieve long-range organizational goals. As part of implementing and enhancing the program and framework, the Director will:

• Serve as the primary Operational Risk Management subject matter advisor for Brighthouse Financial
• Lead the operational risk assessment process across first line of defense
• Build relationships with the other 2 nd line of defense functions and ensure effective coordination
• Develop reports and monitoring of operational risk exposures
• Serve as lead liaison with other risk partners to implement and improve the operational risk management program
• Develop and present reports for regular and ad hoc management, executive and Board meetings
• Understand operational loss events and ensure collective management of an internal Loss Event Register
• Report on the results of risk assessments and serve on risk subcommittees
• Provide perspectives on operational risks to senior management
• Identify specific Operational Risk observations and collaborate with applicable first line of defense teams to remediate high risk issues and ensure results and findings are documented in OpenPages
• Provide guidance and direction for the Operational Risk Management program related to operational risk policy, methodologies, guidelines, procedures, processes, controls, reporting and leading practices
• Assist with the design and coordination of operational risk reporting to Brighthouse key stakeholders

Essential Business Experience and Technical Skills:

• 10+ years of experience in financial services, or 5+ years of Big 4 consulting experience, with prior experience in operational risk assessment, internal audit or SOX strongly preferred
• Ability to think strategically and assist with the ongoing improvement of the Operational Risk program
• Excellent communication and business writing skills and able to assist in developing and modifying procedural documentation
• Ability to analyze the operational risk reports and Risk and Control Self-Assessment results through a critical challenge process and deliver insightful observations
• Experience with operational risk issues tracking and resolution
• Ability to communicate and navigate across cross-functional teams
• Demonstrated experience in collaborating across other areas with input into the control environment (e.g., audit, compliance)
• Thorough understanding of risk management practices, including the lifecycle of risk identification, assessment, mitigation, acceptance, remediation as well as inherent and residual risks
• Proven experience in planning, organizing, and developing risk management solutions in multiple business verticals and horizontals
• Good attention to detail while considering the big picture
• Proficient with Microsoft PowerPoint, Excel, Word
• Experience with a Governance, Risk and Compliance (GRC) tool (e.g., OpenPages) a plus
• Proven track record to work independently and within a team
• Proven ability to manage competing priorities and deliver high quality results