Case Officer
- Recruiter
- Page Personnel
- Location
- East Sussex, Brighton
- Salary
- £25000 - £26000 per annum
- Posted
- 15 Nov 2019
- Closes
- 15 Dec 2019
- Ref
- 14062755/001
- Contact
- Nathan Jeffery
- Job role
- Forensic accountant
- Sector
- Digital
- Contract type
- Permanent
- Hours
- Full time
Case Officer / Brighton / Financial Services
Client Details
A well respected organisation based in Brighton are seeking a Case Officer on a permanent
Description
As Case Officer you will be responsible for:
- Provide effective end to end case management to maximise compliance with automatic enrolment and protect members benefits in line with agreed policies and procedures
- Ensure effective communication with internal and external stakeholders
- Review and challenge documentation provided by stakeholders including payroll related products, reports, company structures, financial information
- Be responsible for the timely and accurate inputting of information and evidence into the case management system
- Make independent decisions within the framework of case management
- Identify risk in line with current policies, procedures and statutory guidelines, with prompt escalation of case related risks
- Prioritise workload based on a risk-based approach Contribute to continuous improvement of processes and knowledge management
Profile
Knowledge of:
- Either an investigative or regulatory environment
- End to end investigative case management
- Working in line with robust governance and risk assessment processes and ensuring security of sensitive material
- Dealing with internal and external customers / stakeholders at all levels
- Customer-focused approach with the ability to communicate effectively with all levels
- Understanding of GDPR principles
- Dealing with third party sources of information
Job Offer
£26,000 + benefits