Senior Associate - Business Analyst

Line of Service
Tax

Industry/Sector
Not Applicable

Specialism
Technology Strategy

Management Level
Senior Associate

Job Description & Summary
The Business Analyst acts as a liaison between business stakeholders (both local and regional PwC users as well as our external clients) and the technology solution teams. Business Analyst plays a pivotal role in discovering, eliciting, analysing, documenting and presenting project scope, business processes, requirements and functional specifications. In our eTax environment, Business Analyst takes on additional roles in project planning and management as well as solution testing (quality assurance).

In short, Business Analyst shall assist our clients to identify and prioritize real problems, articulate critical business needs and the rationale for changes, and to describe/design solutions that deliver value to the business.

Responsibilities

The principal responsibilities of a Business Analyst include:

Business Analysis

• Understands business functions and processes
• Takes charge of requirements gathering and documentation
• Coordinates and facilitate meetings
• Co-develops functional specifications and design logics
• Conducts quality assurance testing prior to software releases
• Prepares test plans for User Acceptance Testing (UAT), coordinate and manage UAT, track issues towards timely resolution
• Conducts end-user trainings
• Provides help desk supports

Project Management

• Assists in crafting project plans, schedules and cost estimates
• Assists in preparation of commercial documents and contracts
• Follows up with our clients on contracts execution
• Assists in project tracking and status updates
• Assists in billings and collections

Tax Technology Consulting

• Involves in consulting assignments relating to Data Analytics and/or Tax Function Transformation particularly on the tax technology aspects

Preferred skills

• Minimum of a Bachelor's degree preferably in Accounting or Finance with solid knowledge on Management Information System (MIS)
• Preferably with 2-5 years of working experience in an accounting/tax practice
• At least intermediary skills with Microsoft tools including MS Office (Word, Excel, PowerPoint and Visio). High proficiency in general IT skills is an added advantage
• Good understanding of business, tax and accounting processes
• Good interpersonal and verbal communication skills
• Good mannerism & active listener
• Good negotiation skills and ability to deal with conflicts
• Good writing skills
• Ability to see big picture yet detail oriented
• Critical thinking and analytical problem-solving skills
• Strong documentation and presentation skills
• Capability of implementing creative solutions
• Self-starter and independent
• Good organisation mindset and ability to create structure
• Positive attitude towards customer service and contribution to team efforts
• Ability to multi-task, agile and adaptive to changing priorities in today's dynamic environment
• Maintains professional and keep up with tax knowledge and practice development

Additional application instructions

Please attach following documents along with your CV when you submit an online application:

• Certificates and transcripts, from SPM (or equivalent) onwards
• A copy of your NRIC or passport
• Recent passport size photo ​

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor Degree

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)
English, Malay

Travel Requirements
Up to 20%

Available for Work Visa Sponsorship?
No

Government Clearance Required?
Yes

Job Posting End Date