Senior Manager - Digital Risk & Controls - 12 Months Secondment

Do Work That Matters:

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.

Digital Operations & Technology (DOT) is an integral part of CBA, delivering the Group Digital Strategy through amazing teams embedded within the RBS & ES business units.

See Yourself in Our Team:

The DOT Strategy & Performance team is responsible for ensuring that Digital Operations & Technology (DOT) has the strategy, portfolio and processes in place to help deliver the Group’s vision and maintain our reputation as a leader in technology and innovation. We are the front door for all DOT initiatives and we manage the DOT portfolio. The team focusses on strategy, risk, finance, data & analytics, portfolio management, initiative development, change management, comms and events.

Key Responsibilities Will Include:

You will have a critical role within Digital’s Risk & Controls team, helping to navigate and lead the DOT business through the evolving landscape of risk obligations and frameworks that are relevant to their business. This role is essential to enabling the delivery of the Group Digital strategy in a safe, sound and secure way.

Your responsibilities will include maintaining a comprehensive risk management framework to enable the portfolio to meet its business outcomes. A key aspect to the role will to maintain RiskInSite in line with group standards to demonstrate the elements below are being effectively managed:

• Facilitate quarterly risk and control deep dives to ensure adherence to Control Assurance framework and reflected in Riskinsite;
• Support Executive Manager, Digital Risk & Controls to prepare for Business Unit and Group Level risk committee attendances as needed
• Assist in the management of the Incident Reporting Framework in line with group standards:
• Manage issues management framework, including audit activity. Track open issues to ensure timely completion, co-ordinate review, investigation and remediation
• Ensure adherence to the supplier governance framework for outsourced activities relating to the Digital portfolio

We’re Interested in Hearing From People Who Have:

• Strong understanding of the dynamics and working of a sound risk and control environment
• Strong experience in Operational Risk, preferably in a Line 1 role
• Strong knowledge of retail banking, with knowledge of online and digital banking a distinct advantage
• Can identify critical threats and opportunities and take action to resolve accordingly
• Advanced oral and written communication skills, including the ability to influence across a range of stakeholder groups up to senior executive level
• Ability to analyse trends, diagnose problems and issues and then recommend appropriate actions dealing with the underlying root causes
• Capacity to work in a busy and agile environment with the ability to meet objectives / targets while delivering outstanding service

‘We’re all about making your search for your dream job at CommBank as easy as possible, which is why we’re moving to a new system. We’ll be making the change from the 15th Nov to 2nd Dec, so you won’t be able to apply for any jobs with us during that time. But we will be back and better than ever soon.’

At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.

Applications close: 14 Nov 2019 AUS Eastern Daylight Time

For further information, and to apply, please visit our website via the “Apply” button below.