Senior Manager / Director - Strategy & Operations (Insurance sector) - Consulting

Hong Kong
Competitive salary
22 Oct 2019
25 Oct 2019
Job role
Finance director
Experience level
Manager, Director
About Deloitte China
Deloitte China's professionals provide a full range of audit & assurance, consulting, financial advisory, risk management and tax services. We connect with the Deloitte Global network to provide clients of any size with local experience and international expertise. As one of the leading professional services providers, we have considerable experience in this marketplace.

The Deloitte purpose is about making an impact that matters to our clients, people and society. Our extensive spectrum of services enables us to help our clients become leaders wherever they choose to compete. We are committed to investing in our people and empowering them to achieve more than they can elsewhere. Our advice is only as valuable as our actions and integrity. We believe that by strengthening our clients and society, we become stronger ourselves.

To learn more about how Deloitte makes an impact that matters in China, connect with the Deloitte China social media platforms at .

About Consulting
Deloitte Consulting is the world's largest management consulting practice. In China we are one of the top consulting firms. Our team comprises around 1,600 bilingual consulting talents located in eight cities in China including Shanghai, Beijing, Hong Kong, Shenzhen, Guangzhou, Cheng Du, Chong Qing and Harbin. In global, we have over 44,000 professionals spreading in over 100 countries/locations. Deloitte Consulting is ranked No.1 in global consulting marketplace by revenue by Kennedy, a leading publisher of consulting marketplace analysis products. In China, Deloitte Consulting is ranked as one of the top 3 consulting service providers by Gartner, a global leading IT research and advisory company. Deloitte consulting is awarded as "the Best HR Consulting Firm".

Work you'll do:
  • Focus our client's organization to prepare for and sustain their transformation journey
  • Apply deep insurance sector expertise to lead initiatives in a given offering domain and enable a client's transformation
  • Lead projects and provide strategic direction across the account to deliver a superior client experience
  • Advise the client to make decisions that positively impact return on investment; provides subject matter expertise on sector trends and leading practices
  • Develop and manage key Chief Strategy Officer, Strategy Director and other Customer Focused relationships within Hong Kong for all target accounts within the Insurance Sector. Create meaningful relationships through the relevant hierarchies with decision-makers at all target accounts
  • Support clients in their digital transformation journeys and creating innovation across the ecosystem
  • Project confidence, establish credibility with and influence clients at all levels
  • Adopt a global approach to networking, building eminence and assembling teams to best serve clients
  • Articulate an informed opinion on leading edge technologies and how they affect emerging business models in domain area
  • Participate in the leadership of the Hong Kong Consulting team acting as a peer and a mentor for the development of core Consulting capabilities across the team, regardless of competence or industry focus

Your role as a leader:
  • Act as a role model and inspires others to embrace and live our purpose and values
  • Actively contribute to building the talent pipeline; create a talent experience that attracts, develops and retains top talent and high performing teams
  • Create opportunities to drive impact; anticipate client needs and deliver superior results by leveraging each person's strengths to build high performing teams across businesses and borders
  • Build deep relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact
  • Translate broader strategy into a compelling team vision and goals; align the team and set priorities to achieve objectives
  • Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement
  • Establish a strong leadership brand and inspire followership through passion, integrity, and appreciation of others


  • Bachelor degree in business, commerce, management, or related disciplines. MBA from a well-recognized business school or Master in Finance, Economics or related majors is preferred

  • 10 years of experience in global consulting firm with a focus on the following areas:
    • Digital strategy & transformation
    • Health insurance
    • Distribution strategy & transformation - particularly agency and bancassurance
    • Business model transformation
    • Performance management
    • Service operations
  • Solid project delivery experience; having successfully managed or led complex, multi-function / multi-stakeholder projects in a large corporate environment
  • Deep understanding of life, general and/or health insurance industry dynamics and value creation opportunities is required
  • Experience should also include showing versatility in developing major accounts, i.e. expanding existing as well as creating new revenue streams.
  • Having an entrepreneurial mindset to create disruptive impacts for clients
  • Strong analytical and problem solving skills with high commitment to quality client service
  • Strong track-record in effectively developing market credibility in a timely manner
  • Excellent interpersonal skills with the capability to motivate and lead a team with enthusiasm, drive and effectiveness
  • Excellent command of spoken and written English and Chinese, fluency in Cantonese or Mandarin is preferred
  • Outgoing character. Strong sense in business development is required. Proven track record in business development activities is a definite advantage
  • Candidates with more experience will be considered for Director

Deloitte China refers to Deloitte Touche Tohmatsu in Hong Kong, Deloitte Touche Tohmatsu in Macau, Deloitte Touche Tohmatsu Certified Public Accountants LLP in the Chinese Mainland and their respective affiliates practising in Hong Kong, Macau and the Chinese Mainland.

Requisition code: CN172600