Senior Business Analyst - San Antonio
We are dedicated to you –we provide a professional work environment, competitive benefits, equal opportunities and potential to grow with us. We guide you to what's right for you – as leaders in the industry, we guide and coach Associates to give them opportunities to reach their full professional potential. We think ahead for you – you'll enjoy a variety of benefits for those times when you need extra support.
Scope and Purpose of Position
The role of the Business Systems Analyst is to be a liaison between end users/business and IT to help ensure that the final outcome of the project meets the business needs and requirements. The individual in this position assists in defining business requirements, software specifications, applications and workflow processes.
Consult with end users and management to identify and document business requirements of proposed application systems or business mandate.
Evaluate current and future business needs to recommend applicable solutions to improve current systems
Develop and maintain functional specifications for new or modified business systems. Inclusive of objective, input, process, output requirements, data scope/definitions/mapping, usage, formatting and security requirements
Utilizing existing business systems to generate reports
Analyzing reports to assess progress towards project goals
Track and document changes to business requirements and functional specifications.
Creating presentations to communicate results to executives
Monitor and document post–implementation problems and revision requests.
Developing/modifying strategic approaches to achieve business objectives
Provide issue/resolution support as required
Education & Experience
Bachelor degree or equivalent combination of experience and education
Minimum of three (3) years business/systems analysis
Minimum (3) years progressive business operations experience, preferably in managed care or retail optical
Proven experience with business analyst best practices and deliverables
Strong understanding of IT Technologies and business systems processes
Excellent analytical skills
Expertise with Microsoft Excel
Experience with SQL preferred
Strong written and verbal communication skills with the ability to write technical documentation, reports and correspondence
Ability to speak and present information effectively before groups of customers or Associates of the organization
Read (in English) and comprehend complex documents including government regulations, detailed business requirements, instructions, correspondence, and/or memos is required
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to access, compile and analyze large volume data sets into concise and precise information
Define business processes into manageable components and understand and analyze metrics
Ability to exercise good judgment and make sound decisions independently; delegate/escalate issues appropriately
Solve practical problems and deal with a variety of concrete variables in situations where only limited information is available
We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, sex, gender identity, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, genetic information, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.
If you are prohibited from working on a government contract, this may disqualify you from consideration for this position