Lloyds Banking Group

Senior Business Analyst - Open Banking Lab - Flexible Working Availabl

18 Oct 2019
31 Oct 2019
Job role
Business analyst
Lloyds Banking Group is the UK's biggest Retail, Digital and Mobile bank with over 30 million customers so we have a big responsibility to help Britain Prosper.

We're motivated by a clear purpose; to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses and communities.

We're investing £3bn into our People, Platforms and Data to become the best bank for customers and rapidly transforming into a leading UK FinTech.

In the Open Banking Lab we're on a mission to demystify money and help people to handle their finances more effectively using emerging technology and innovation. Seeing your finances 'all in one app' is a good place to start. We're also exploring new ways to help people get a clearer picture of how they spend and save, with data driven insights to make their money work harder for them. We serve a base of 15m digital active customers (including 10m active app users) and are excited to be at the forefront of helping people to live more successful financial lives.

As a Senior Business Analyst you'll be a digital transformation evangelist who wil help shape the future of the banking industry by design and delivery of open banking and online data propositions. You'll be pivotal to shaping innovative, new-to-market customer propositions from strategy, design and delivery through to product launch and continual optimisation of the live service.

A key part your role will be defining how customer data, combined with API based services can be used to drive customer value. You'll already have familiarity with these terms and ideally existing experience working in this area. An experienced business thinker with good awareness of the fintech market and an interest in technology innovation would be ideal.

A Business Analyst at this level may be selected to perform the role of Chapter Lead, requiring a blend of domain expertise with a passion for mentoring and developing people. This requires skills in not only performing the 'what and why' but also establishing the 'how' for ways of working, people behaviours and embedding the Bank's agile transformation agenda.

What we'll need from you:

Agile delivery experience is essential and you will be skilled in establishing Definition of Ready and Done acceptance criteria and play a pivotal role in influencing Product Owners and Engineers to ensure user stories are robust and rational prioritisation of the backlog is in place to drive efficient sprint cadence.

Additionally you'll;
  • Be a confident Agile Practitioner, comfortable operating within scrum and kanban digital delivery practices.
  • Be an extensive stakeholder management experience, skilled in the art of drawing out customer needs to build a cohesive end-to-end design
  • Have a strong understanding of business analysis and business architecture methodologies with a good level of knowledge in related disciplines such as Software Development, Systems Thinking, User Experience Design and Data Modelling.
  • Understand complex Financial Services products within the scope of an emerging regulatory framework, ideally with some familiarity of PSD2 and Open Banking.
  • Enjoy problem solving and take an analytical approach to proposition development, ensuring the trade-offs between customer value, solution complexity and risk are understood by stakeholders.
  • Be experienced at leading, mentoring and performance managing a team of business analysts and take a strong interest in the people development aspects of change transformation.
  • Be a good influencer, able to mobilise cross-functional teams and stakeholders behind a shared business vision.

You'll be an articulate customer thinker who is able to successfully shape business vision into a feasible design for delivery and will be a strong communicator with good influencing and negotiating skills who is not afraid to challenge thinking and ensure decisions made are robust and rational.

Lloyds Bank is an equal opportunities employer. Female candidates and BAME applicants meeting the above criteria are warmly encouraged to apply.

As well as a competitive salary, this role offers:
  • Flex cash sum
  • 30 days holiday (plus bank holidays)
  • A total reward package that offers discounted lifestyle, financial and protection benefits you can tailor to suit your lifestyle

We're dedicated to giving you opportunities and support to develop you both expertly and personally to optimise your potential.

As a new colleague, you'll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel encouraged and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.

Together we make it possible.

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