Client Service Consultant, Alternative Assets
- Recruiter
- Northern Trust
- Location
- Limerick
- Posted
- 09 May 2017
- Closes
- 09 Jun 2017
- Job role
- Accountant
The Team The Alternative Asset Services practice at Northern Trust is a dedicated team of professionals with specialized expertise developed to support processing, accounting and reporting activities related to alternative assets. This centralized team supports trade and transaction operations, reconciliation activities, pricing and valuation services, and audit activities for client custody reporting. This team has a global presence, with personnel in Chicago, London, Limerick, Bangalore and Melbourne. Primary responsibilities entail providing regional consultation on the custody operation's capabilities and providing a direct liaison between the practice and our clients and partners at the Northern Trust. Frequent interaction with our clients who invest in alternative assets is required, as well as participating in new business and sales opportunities. A keen understanding of the different Alternative Asset operations and how they fit within the context of Northern Trust business would be helpful, but not required. Other duties may include working on specific regulatory requirements facing the department, new product initiatives, and assisting with the design, review and implementation of corporate initiatives impacting the processing of Alternative Assets around the globe. Occasional travel will be required to meet at offsite locations or other AAS office locations worldwide. Principal Responsibilities Independently work with Product, Sales and other partners to continue the development of the Alternative Asset custody product offering. Represent the department when meeting with new clients and prospects. Lead in-depth functional discussions to articulate the process. Support activities and responsibilities that are large in scope, cross-functional and technically difficult. Provide leadership in developing, implementing, and administering programs that support the strategic goals of the AAS department. As subject area expert, work closely with new business opportunities. Provide consultative oversight and expert advice to new clients on operational capabilities. Provide thought leadership on difficult requests and closely manage client expectations to ensure service levels are attainable. Create presentation material and other documents to share with clients, prospects and partners. Strong communication skills required, both verbal and written, to participate and /or lead business presentations, with a penchant for creative thinking and the ability to adapt to stressful situations. Cultivate and maintain working relationships with client servicing, product, and various operations areas to meet and exceed client expectations. Assist client, partners, and staff with complex problem resolution. Consult on effective ways to meet client needs or appropriate method to be used for resolution of an error. Possess and display the ability to adapt to an ever-changing and fast paced environment. Develop periodic goals, set short-term priorities, monitor all activities, and ensure timely and accurate completion of the work. Relationships External Clients Internal Alternative Assets teams Account/Relationship Managers Internal teams including Valuations and Reporting, Fund Accounting. Knowledge/Skills Significant experience in financial industry operations environment and/or relevant in-depth background in alternative asset processing/servicing. Excellent analytical and problem solving skills. The ability to work inclusively in a team environment as well as an individual contributor, exhibiting initiative and flexibility to meet client expectations. Excellent verbal/written communication skills are required to effectively interact with clients and partners. Proven ability to persuade and influence at all levels. Ability to work effectively to multiple competing deadlines. Core Competencies Verbal and written communication Persuading and influencing Analytical and problem solving Adaptability and flexibility Time management About Northern Trust For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally. We serve the world's most-sophisticated clients - from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands. We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater. Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion. As of March 31, 2017, Northern Trust Corporation had: $121 billion in banking assets $7.1 trillion in assets under custody $8.9 trillion in assets under custody/administration $1.0 trillion in assets under management
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