Business Analyst

Competitive Salary
17 Oct 2019
30 Oct 2019
Job role
Business analyst
We have an exciting opportunity for a Business Analyst to join our IT department based at our Head Office in Carlisle.

Retail Systems Business Analyst

Analyse the business requirement for development and change within the current Retail, E Commerce and future multi channel areas. Provide ongoing system support, user support and training as appropriate to operational and development staff. The key objective is to develop and implement business focused solutions which add value and adhere to current EWM Group standards.

Key Responsibilities:

- Ensure that System Development in the Retail, E Commerce and future Multi Channel Retailing Systems and other operational support systems are business focused

- Initiate project analysis workshops that utilise best practice techniques to encourage contributors to 'think out of the box' and define systems and processes that will enable the business to progress in line with strategy

- Provide a forum where existing processes and information usage is progressively reviewed according to an agreed prioritisation in line with the point above

-Take part in Project Management activities ensuring that all system and process changes are implemented with least disruption to the business

- Ensure systems are designed and users are trained so as to ensure as far as possible that all operational tasks and reporting can be automated or quickly and easily extracted by the user without the ongoing intervention o the IT department

- Ensure that all developments comply with EWM Groups IT strategy and Information Security Policy

Key Tasks

- In conjunction with the IT Director and Head of IT produce proposals that satisfy current and ongoing business requirements

- Analyse new operational and informational requirements of the business interacting where necessary with all appropriate users, to define and specify forward thinking solutions that will add value to the business

- Review current operational processes and information requirements to ensure optimum use is being made of EWM Groups existing system facilities

- Analyse, develop and implement best practice solutions whilst ensuring all change control measures and procedures comply with the Information Security Policy

- Manage a training and support programme for development and operational staff

Key Skills

- Ability to learn and understand the functional requirements and workings of current and future operational support systems

- Ability to understand, define and document business requirements in a clear manner that is relevant to current or proposed solutions

- Good personal and communication skills and the ability tobe a team player capable of highlighting issues and potential impacts to the business

- Inquisitive and progressive mind set leading to the generation of new and different ideas that add value to the Company

- Ability to deal with crisis situations logically and calmly and see them through to a solution

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