We are currently seeking qualified candidates for the position of Training – Business Analyst to work with various IT Systems and Applications supporting Medicaid Members and Staff in Frankfort, Kentucky.
Primary Responsibilities Include (but not limited to): Gather detailed training requirements for applicable projects and define training scope. Translate requirements into detailed training material for end users and internal staff. Direct structured learning experiences and monitor their quality results. Develop user manuals, job aids, presentations and other training materials. Understanding and use of Instructional Design Process. Administer communication activities to assist with user adoption and system implementation. Perform peer review and provide constructive feedback.
Required Qualifications: Bachelor's degree, or equivalent combination of recent, relevant, work experience. 5+ years of prior experience developing training material Prior experience in a training role for an IT Application. Proficient in Microsoft Product Suites (Word, Excel, PowerPoint, Visio, and Outlook). Proficient problem solving skills. Technical writing skills. Strong organization skills. Strong written and verbal communication skills. Ability to remain professional while executing any given task. Ability to present complex information to a variety of audiences. Must be detail–oriented. Must be self–motivated and able to work independently and in conjunction with team members.
Preferred Qualification / Skills: Prior healthcare experience. Prior experience as Training – Business Analyst position for a large scale IT system. Working knowledge of Kentucky Healthcare Programs (i.e. Medicaid). Certified Business Analysis Professional Certification (CBAP) or Training Certification. Strong understanding of SDLC methodology. Demonstrating a high level of working knowledge of Training Methodologies for Adult Learners. Demonstrated process improvement experience. Ability to handle extreme workloads with general direction.
Microsoft Office Suite, Camtasia, Articulate Storyline, Robo Help, CRMs, and Adobe Connect